Customer Service Data Entry

* **** *. *** ***** Apt * ● Marana, Az. ***** ● 8-16-808-**** ●

Marlene Stuart

Objective

To obtain a career in a customer service position where my excellent customer service skills

and experience can be fully utilized to contribute to the company.

Skills and Accomplishments

Detail-oriented, efficient and organized professional.

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Possess strong analytical and problem solving skills, with the ability to make well

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thought out decisions.

Strong written and verbal communication skills.

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Highly trustworthy and dependable.

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Resourceful in the completion of projects, effective at multi-tasking.

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Excellent ability to sort, count, check and verify numbers.

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Self starter with a can do attitude

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Professional Experience

9/2008 C ity, Mo. 64153

P resentBounceBackKansas

Client Merchant Specialist Lead

I am responsible for communication with 120 County’s Prosecuting Attorney’s and Merchants

regarding the check Enforcement Program. Entering checks and keeping notes on cases in the

diversion program. I have experience in Training new employees, record keeping, trouble

shooting problems, data entry and knowledge of diversion programs and the BounceBack check

collecting policies and procedures.

Reason For Leaving: Moving to Arizona

9 /07 6/2008Attended

S chool Full Time

9/2005 C ity, Mo.64120

1 /2007LogisticareKansas

Customer Service Lead

Responsibilities included resolving customer complaints, training new employees, monitoring

and evaluating customer service calls handled by other representatives. I was to ensure the

quality of each call’s standards to be excellent. Responsible for verification of customers

eligibility for service by knowing and understand medical terminology and Medicaid codes and

covered services.

Reason for Leaving: To attend school full time.

10/2004 8/2005Eagle C ity, Mo. 64153

G lobal LogisticsKansas

Customer Service / Compliance Coordinator

Responsible for a wide range of office duties designed to facilitate and expedite the

accomplishments of the freight industry. I helped supervise employees in front desk department,

coordinate schedules for all team members and assigned daily tasks. Heavy data entry skills,

attaching bills to transportation loads and verifying for accuracy.

Reason For Leaving: Laid Off due to closing of Hub

Education

Maple Woods Community College 1 year

Phoenix University 6 months

Awards

Member of the International Honor Society for maintaining a 4.0 g.p.a.

References

References available upon request.

Contact this candidate