Customer Service Administrative Assistant
Resume:
ASTRID MICHELLE ARENAS
**** ****** ****** *** *******, CA 90033 323-***-**** ******.******@*****.***
Objective _______________________________________________________________________________
Bilingual, Seeking a stable secretarial/administrative position, within the field healthcare, that will enable me to use
my knowledge in medical insurance billing and coding, and healthcare administration. As well as strengthen my
experience in delivering great customer service.
Profile _________________________________________________________________________________
Motivated, Bilingual, personable business professional with vocational degree in Medical Insurance Billing and
coding, positive experience in cutomer service, customer care, and sales. Flexible and versatile – able to work
productively under pressure. Poised and competent with demonstrated ability to meet and exceed expectations.
Excellent writing/typing skills.
Skills Summary _________________________________________________________________________
1. Quick learner
2. Fluent (Spanish) 6. *Customer Service 11. Insurance Claims
3. Organized 7. E Z CAP, medisoft 12. Powerpoint mgt.
4. Efficient 8. Med cal, claimsgear 13. 45 WPM
5. Quickbooks Pro 9. Communication skills 14. Windows XP/VISTA
10. MS Word /EXCEL 15. Medical terminology
Employment History _____________________________________________________________________
Los Angeles Garfield Medical Clinic April – June 2010
Dr. Emmanuel Mojtahedian M.D. EXTERNSHIP
6425 Whittier Blvd. Med. Billing/Coding
Los Angeles, CA 90022
Supervisor: Florinda Ortega
Advance Digital Copiers. Nov. 2005 Jan. 2009
Santa.Fe Springs, CA ADMINISTRATIVE ASSISTANT
Supervisor: Carlos Conde
Carlson Wagonlit Travel/Travel Leaders June 1999 April 2004
References available upon request
761 S. Atlantic Blvd. TRAVEL AGENT (sales/customer service)
Los Angeles, CA 90022 Leisure & Corporate Travel
Supervisor: Caroline Reinard
Education ______________________________________________________________________________
EVEREST COLLEGE – Alhambra, CA Sept. 2009 April 2010
MEDICAL INSURANCE BILLING AND CODING
VOCATIONAL DIPLOMA
JAMES A GARFIELD HIGH SCHOOL – LOS ANGELES, CA 1996 2000
H.S. DIPLOMA
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