Customer Service Manager
Resume:
Street ildicampbell@yaho
Cumming, GA o.com
30040
Ildiko Campbell
Unique skills:
V Detail orientated, experienced Executive Assistant
V Certified Trainer for Pharmacy Technicians
V Accomplished public speaker & presenter
V Customer service focused
V Adaptable to changing priorities
V Deadline orientated
Experience 2008 - Present Rite Aid Corporation Cornelia, GA
District Pharmacy Technician and Trainer
Travel to 31 locations to support three corporate
divisions operating in each store
Design, implement and teach 8-hour Computer Based
Training classes to aid pharmacy cashiers to
receive the Rite Aid Pharmacy Technician
Certification
Assisted in training of Pharmacy personnel,
including Pharmacists, during the transition from
Eckerd's Pharmacy to Rite Aid Pharmacy
Skills: MS PowerPoint, Excel, and Word. Event
Planning. Corporate Compliance
2005-2008 Rite Aid Corporation Clarkesville, GA
District Manager's Assistant
Assisted the District Manager, Pharmacy District
Manager and Loss Prevention Manager in scheduling,
arranging meetings and conference calls, making
travel plans and daily routine of store management
Scheduled pharmacists for 26 stores in the district
Completed payroll on a weekly basis for the
district Pharmacists.
Contacted customers in order to resolve complaints
Created a supportive business relationship with all
pharmacists, store managers and employees
Skills: Event Planning, Scheduling, Payroll,
Corporate Communications, Customer Service.
2004-2005 Rite Aid Corporation Blairsville, GA
Pharmacy Technician
Completed all steps necessary to legally fill
prescriptions/refills .
Completed a 12 week course and received a renewable
National Pharmacy Technician Certification
Assisted customers and answered questions about
their medications
2003-2009 Trackrock Stables Blairsville, GA
Trail Guide and Stable Hand
Organize and directed guided tours throughout
300-acre property
Trained and cared for the horses
Customer service for pre- and post-rides
2007-2008 The Old Bavarian
Inn Restaurant Helen, GA
Beer Maid and Hostess
Front line customer service
Developed complete knowledge of products to better
explain to customers
Achieved beer sales quotas monthly and assisted in
promotions.
2003 Catalono's
Stop-N-Shop Cleveland, OH
Cashier
Cash sales operations and performed customer
service
2002-2003 Rockside Park Towers Bedford, OH
Cleaning and Maintenance
Cleaning of the vacated apartment and preparing it
for the next tenant
Education
2004 Pharmacy Technician
Certification Board Atlanta, GA
Certification # 290************ exp 07/2012
2010 South Carolina Board of
Pharmacy
Certification # 30263 exp 06/30/2012
(Registered Pharmacy Technician)
2011 Georgia Secretary of State
License No PHTC002551 exp 06/30/2013
2001 Graduated from Notre Dame
Cathedral Latin High School
Chardon, OH
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