Customer Service Representative

Ramona Yolanda Scharffe

**** ****** ******

Apt #386

Riverside, Ca. 92505

******.********@*****.***

Tel. 951-***-****

Objective

To be a team player in a dynamic organization and with my attained

knowledge contribute to its growth and development.

Enthusiastic, driven and goal oriented individual who enjoys working in

teams and also independently with a diverse population is seeking a job

which will be instrumental in helping to build my experience in my desired

work field.

Education

. Masters of Science in Health Care Administration

Ashworth College (Pending June 2012)

. Bachelors of science in Biology

Northern Caribbean University (2007)

With special emphasis in chemistry

Skills

. Proficiency in information technology

Microsoft office suite

Instructional Technology e.g. Multimedia projector

Dynamic in script writing and directing

Experience

. Customer Service Representative- Lasierra University ( September 2008-

June2010)

. Volunteer tutor - Lasierra Academy ( January 2009)

. Biology Teaching Assistant- Lasierra University ( April 2008-June

2008)

. Executive Assistant- Sagicor Insurance Company ( September 2002-

August2003)

Extra Curricular Activities

. NCUSSA member- Northern Caribbean University Science Students

Association ( September 2003-May 20070

. Drama class director- Royal Flat Seventh Day Adventist Church (JaWI)

. UNICEF member- Northern Caribbean University

. Active member of United Student Movement projects team- Northern

Caribbean University ( September 2005-May 2007)

Achievements

. Honor roll certificate (2003-2007)

. Certificate of merit in drama directing and script writing

. Certificate of excellence in interschool debate competition

Reference

Available upon request

Contact this candidate