Customer Service Sales

Patrick Cheedie

***** ******** **. . ******, ** *5034

469-***-**** . ********@*******.***

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Results-driven Sales Professional eager to apply dynamic business

development, account management and strategic marketing skills toward

actively supporting the employer in optimizing revenue performance.

[pic]Profile

. Respected Sales Professional with distinguished 25-year career leading

sales and marketing operations in retail/manufacturing and

communications solutions.

. In depth experience in client-focused industries focused on delivering

world class customer service.

. Consistently earned top ranks in sales performance in every position

held by bringing revenues, profits and market share to new heights.

. Extensive expertise in client needs analysis with a consultative

approach to customer service operations.

. Repeated success guiding sizeable, cross-functional teams in driving

record-setting sales operations.

. Expert presenter, negotiator and businessperson; able to forge solid

relationships with strategic partners and build consensus across

multiple organizational levels.

. Demonstrate strong abilities in handling multiple projects

simultaneously, meeting tight deadlines and working in a fast-paced

professional environment.

. Technically proficient in Microsoft Windows and Office Suite,

including PowerPoint, Word, Excel, and Outlook.

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Professional Experience

Master Trainer 24 Hour Fitness

2009-Present

. Successfully steered sales operations to generate high volume growth

and revenue; exceeded goal for 12 consecutive months, over $4k/month.

Merchandiser Convergence Marketing

2009-2010

. Hand-selected to oversee the set up and maintenance the planogram for

a variety of assigned retailers.

Sales Analyst/Consultant Executive Consulting Services

2003-2009

. Sharp business acumen and experienced in managing a broad scope of

operations, from planning sales strategies, tracking sales and Retail

Link reporting to implementing planograms, developing displays and

developing new products for major retailers.

Senior Sales Representative ADT Security Systems

2001-2006

. Skillfully developed and implemented lead generation strategies to

exceed sales goals by 165%, including cold calling, networking groups

and referrals.

Senior Account Executive Cable & Wireless, U.S.A.

2000-2001

. Actively managed 40 national accounts, consistently ensuring the

delivery of quality customer service vital to sustaining and growing

accounts.

Account Manager SBC Communications

1999-2000

. Drove the development of sales and account operations for 150 multi-

location customers billing $4M annually; achieved revenue quota of

138%.

Account Executive Allstar Telecom

1999

Commercial Account Manager AT&T

1994-1998

Business Account Associate AT&T

1993-1994

Business Inquiry Representative AT&T/AIC, Inbound Services

1986-1993

[pic]Professional Education

Bachelor of Science in Physical Education/ Marketing Stephen F. Austin

State University 1984

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