Engineer Quality Assurance

Joseph Vaughan, MBA, BSEE, CQE

*** *** ***; Placitas, NM 87043

505-***-****; *********@*****.***

SYNOPSIS

Industrial Quality Engineer

. Ten years of effective quality manufacturing, electrical and chemical

systems experience; Six years in engineering

. Successful experience using training and industry certifications: ASQ

Certified Quality Engineer, 6-sigma Green Belt, Total Quality

Management, and Lean Manufacturing training to drive efficiency and

productivity

. Experience supporting Defense and Manufacturing industry compliance

requirements (E.g. AS9100, ISO 9000 series)

WORK EXPERIENCE

Product Development Quality Assurance Engineer - PDSTech (Contract for

Honeywell Aero), Albuquerque, NM

10-2010 -> 05-2011

. Provided quality process support for development of aircraft electronic

hardware, software, and systems including conducting peer, change

management, internal milestone, test and setup monitoring, and first

article inspection planning, reviews, audits, and participations. These

drove efficiency, quality, safety, and compliance assurance.

. Participated in product and process failure analysis including found

and/or responded to complaints of non-compliance, collecting data,

analyzing the data and reviewing as a team, working as a team to find

solutions (corrective action), helping implement solutions, following up

to ensure problem prevention (preventive action), and composing reports

. Worked towards process and product compliance to ISO 9001, AS9100, DO-

178, DO-254, and CMMI, authored QMS documentation, and technically edited

documents

. Processed work through ClearCase/ClearQuest, PDM, HQMS, SAP, Microsoft

(MS) Office, MiniTab and Net meeting.

Quality Assurance Engineer III - ITT- AES (Contract for

a military component) Kirtland Air Force Base,

NM 02-2009 -> 09-2010

. Developed, implemented, and evaluated quality program processes of

production activity.

. Provided quality product support for test and development packages

performing auditing, reviews, and technical writing

. Set QA compliance objectives and reported on completion to senior

management

. Researched, composed, and technically edited scientific test and

evaluation documents

. Performed financial and budgetary analyses for contract support

. Aided customer planning and resolved customer issues and concerns

. Mentored and assisted subcontractor staff; monitored time and attendance

. Scheduled and tracked production resources; performed inventory as well

as purchasing and receiving

. Utilized 6-sigma greenbelt techniques to further continuous improvement

of production and properly address corrective action

. Managed test and development contract tasks associated with meeting

support

. Updated and Maintained Access database for distribution lists

. Processed work through Microsoft Office, Microsoft Project, and Visual

Basic (developed applications useful to us)

Test and Quality Engineer, Advent Solar, Albuquerque, NM 12/2005

-> 1/2009

. Provided product and process support for solar cells and module

assemblies

. Provided primary test, quality and manufacturing engineering support and

development for a LabVIEW based power (light I-V testing)

characterization tool

. Performed Gage R&R in variance minimization programs

. Authored and assisted in authoring/including QMS updates

. Worked with process statistical analysis, statistical process

control/process capability, and experimental design

. Actively participated in MRBs and on failure analysis, corrective, and

prevention teams

. Qualified Suppliers and Tool Vendors

. Utilized Total Quality Management principles to provide incremental

improvements; 5S

. Worked with vendors to ensure tool and incoming material acceptance

(onsite and offsite)

. Performed R&D quality audits and product failure analysis using various

laboratory tools including oscilloscopes, volt/ohm meters, 4 point

probes, profilometers, integrating sphere quantum efficiency (EQE, IQE)

devices (in house and using Sandia National Lab equipment),

SunsVoc/lifetime testing (Sinton), reflectometers, optical microscopes,

x-y measurement tables, as well as FLIR and photoluminescent cameras.

. Conducted analytical chemistry to drive gridline electroplating

development using copper, nickel, and tin chemistries using standard

laboratory equipment, an x-ray fluorescent machine, a hull cell

apparatus, a u-v/vis spectrophotometer, and an atomic absorption gas

analyzer. This included chemical lifetime testing and analysis.

. Interviewed, trained, and mentored technicians and operators

. Characterized and monitored solar cell performance with standard and more

advanced figures of merit (Voc, Isc, Efficiency, Max Power at 1 sun,

series resistance, shunt resistance, and reverse bias saturation current)

. Created and developed applications to automate and optimize binning

procedures, saving $25k/year

. Developed software in C++ and Visual Basic .NET to provide binning and

product screening support

. Conducted electrical and chemical test experiments, analyses, and

reporting for processes and products

. Defined, setup, and analyzed production and process control variables

with Axapta, WinSPC, and WipTRAC.

. Designed, built, and troubleshot test apparatuses.

. Performed some additional work during earlier stages in cell line

fabrication with wet chemistry, laser drilling, contact screen printing,

curing/drying, diffusion, and CVD.

Rotating Engineer Intern, Advent Solar, Albuquerque, NM 6/2005

-> 12/2005

. Drafted solar cell designs using AutoCAD 2007. Conducted design reviews

and managed screen revisions.

. Rotated through learning various phases of a start-up's operation in

areas of wafer kitting, laser drill processing, wet etch chemistry,

screen printing (contact printing), POCl3 diffusion furnace processing,

PECVD silicon nitride processing, metrology/characterization I-V testing,

electrical device modeling, drafting, and MES data mining.

Laboratory Assistant, University of New Mexico, Albuquerque, NM

1/2005 -> 6/2005

. Assisted set-up and run of high-energy plasma laboratory experiments

. Performed inventory, data collection, and miscellaneous support tasks

. Reduced inventory processing time by programming a more efficient

inventory application

. Machined components necessary to perform tests.

Technical Support Supervisor, ClientLogic, Albuquerque, NM

12/1999 -> 4/2004

. Provided product support for consumer electronics, computer

hardware/software, and network services

. Performed quality assurance managerial functions within a high technology

customer contact center.

. Used statistical models (Erlang C) to assist in managing call queue

(SAP).

. Developed HTML and JavaScript web based software as development aids and

agent resources.

. Interviewed, sanctioned, mentored, promoted, and dismissed agents.

. Managed 12 to 20 technicians at any given time as a floor supervisor

. Developed training and curriculum for technical campaigns

. Acted as local SME for consumer electronics, computer hardware and

software, and dial-up/high speed network support.

Technical Writing/Statistical Data Analysis, TRC Staffing, Albuquerque, NM

8/1999 -> 1/2000

. Programmed Visual Basic applications for research and development support

as well as maintained Excel VBA macros.

. Performed administrative work for a temporary agency, including data

mining, entry/analysis, word processing, technical writing, statistical

analysis, and other office functions

EDUCATION

Master of Business Administration; Webster University, Albuquerque, NM

Bachelor of Science in Electrical Engineering; University of New Mexico,

Albuquerque, NM

Associate of Science in Engineering; Albuquerque Technical Vocational

Institute, Albuquerque, NM

Formal Training: Six Sigma Greenbelt, Lean Manufacturing Training, Total

Quality Management, Comptia A+ Certification, Air Force Nuclear Management

Fundamentals Training, Customer Focused Business Communications and

Technical Writing, Semiconductor Device Characterization

Occupational Training: Courier protocols, Handling classified

information/COMSEC/OPSEC, ITAR/ export control, eCATS, CAMP, ESD,

Antitrust, IBM Rational Clearcase, Clearquest, Ethics, Sexual harassment

prevention, First Aid, CPR, Airborne Pathogens, Semiconductor Cleanroom

Safety, 5S, Statistical Process Control, Consumer Electronics Support (MS

Windows, computer hardware/software/productivity applications, TiVo, ISP

hardware/software), Sales Management, Inventory, Pricing and Promotions,

Purchasing and Receiving, Electronic Security

AFFILIATIONS

American Society for Quality (ASQ), American Society of Testing and

Materials (ASTM), Institute of Electrical and Electronic Engineers (IEEE),

Computing Technology Industry Association (CompTIA), American Radio Relay

League (ARRL), American Mensa, American Military University Global

Mentorship Program (AMU), Phi Theta Kappa (PTK), Delta Mu Delta (DMD)

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