Quality Assurance Control

Keith Crutchfield

***** ****** ** ********, **. *8117- 734-***-****

email - *******@*****.*** web sight http://sites.google.com/site/keithqa

Accomplished QA Specialist seeking a position in a quality-oriented

environment within an organization/industry in need of a qualified

individual with demonstrated experience and success in modern inspection

techniques, project management, quality assurance, root cause analyses,

ISO, Auditing and quality control...accompanied with hard work ethics and

multi-tasking skills

Focused and result driven professional with over 15 years of manufacturing

business experience in developing and implementing long-term growth and

cost reduction strategies. Utilized process policy and procedures in

quality system deployment, statistical process control and improvement,

manufacturing management, and process development that achieved results.

Proven ability to identify and take proactive measures to capitalize on

opportunities that increase profit margins. Established history in

strategic quality planning, problem solving, troubleshooting, root cause

analyst, tooling set-up, performance improvement projects and quality

assurance; able to successfully orchestrate complex projects and generate

rapid return on investment.

Adept in providing excellent customer service while focusing high pay-off

improvements that maximize immediate bottom-line results. Handles multiple

projects and meet deadlines under pressure.

Organized teams, strong working relationships, and set standards for other

employees. Excellent interpersonal skills and able to communicate and

collaborate effectively with diverse co-workers at all levels. Self-

motivated and able to work independently or in a team environment.

Career Highlights

. Performed dependability in quality assurance, quality control and

process improvement through working with suppliers, shop floor and

customer

. Utilized constant improvement process while working for Mazda with

Japanese Trainers

. Able to analyze statistical data and product specifications to

determine standards and establish quality and reliability objectives

of finished product

. Plan and establish sequence of operations toward fabricating and

assembling parts or products, and promoting work efficiency

. Plan and establish sequence of operations toward fabricating and

assembling parts or products, and promoting work efficiency

. Apply statistical methods and perform calculations to determine

manufacturing processes, staff requirements, and production standards

. Experienced in coordinating quality control objectives and activities

to resolve production problems

. Experienced in consulting with vendors, staff, and management

regarding purchases, procedures, product specifications, manufacturing

capabilities, and project status

. Knowledge of design layout for equipment, materials, and workspace to

illustrate maximum efficiency using drafting tools and engineering

specifications and related information to obtain knowledge of

manufacturing methods, procedures, and activities

. Communicate with management and personnel to develop design standards

. Able to evaluate warranty returns to improve lifecycle of product

using root cause analysis

. Experienced in internal Auditing, ISO standers and QOS.

. Experienced in process improvement writing work instructions for work

process and test plans

. Demonstrated proving stability in test process, as well as improving

the process Equipped with Ford and Visteon Procedures Knowledge such

as APQP, PPAP, 8D, SPC, TPM, Prof's, and Ford Production System

Career Accomplishments

. As leader of a cross functional Variance Reduction Team with twelve

quality concerns. In one years time we reduced concerns to one.

Concerns included Supplier, Assembly and design issues. We were able

to reduce concerns to one which was a design issue that could not be

corrected till model change.

. Improved weekly test audits process to reduce a three day weekly

process to one day.

. Took a newly developed test done in research lab, and developed a

process to perform test in a daily test lab. Included redesigning

fixtures, process, develop and setting up new test equipment in daily

test lab location.

Career Overview

Product Development Test Technician

Ford Motor Company - Dearborn MI

2006 - 2008

Product Development Test Technician

Visteon / Ford - Rawsonville, MI

2000 - 2006

Supplier Quality Specialist

Mazda / Ford ( Flat Rock, MI

1988 - 2000

Experience and Accomplishments

Ford Motor Company ( Dearborn, MI

2006 - 2008

. Worked directly in Power Train and Fuel Subsystem Lab (PFSL) and

Research and Innovation Lab

. Performed tasks for emissions work, fuel injectors product

development, fuel injectors hydrocarbon leaks, carbon canisters flow

restriction, and carbon filter systems

Ford / Visteon Global Technologies Center

2000 - 2006

. Served as a Engineering Test Technician, and Gate Keeper for ISO

documentation and procedures

. Handled tasks for providing research and development, interfacing

with development and production engineering, scheduling testing,

troubleshooting equipment, scheduling equipment repair, scheduling/

performing calibration, facilitating work procurers, and working

closely with warranty and extended life analysts

Mazda / AutoAlliance International ( Flat Rock, MI

1988 - 2000

. Worked directly as a Supplier Quality Specialist interfacing directly

with suppliers concerning Product Line, Quality Concerns and Root

cause investigations

. Administered SPC to Track Quality Concerns and Improvements

. Set up Work Instruction, Producers, and Document Control in Lab to

conform to ISO 9000

. Worked in New Model Launch, PSW and PPAP for ISO and served as an

Internal Auditor for ISO 9000

. Performed Lab Technician responsibilities through testing of Raw

Materials (Bulk Fluids)

. Oversaw tasks for Logistics-Track Usage and Order Material, Problem

Solving, Vehicle Quality Teams, FTPM Steering Committee, QS 9000

Steering Committee, Expedition of Bulk Fluids, as well as Calibration

of Equipment for Lab Certification

Educational Background

Industrial Coursework: Monroe County Community College

Monroe, MI

Business Coursework: Baker College: Baker Collage

Allen Park, MI

Certification:

Comptia A+ (Transcript ID-19CE5SSCKEVEKTVZ)

Training Eastern Michigan University Center for Quality ( Ypsilanti, MI

. Supplier Quality Engineer

. Cost of Quality

. Green Belt

. Reliability and Maintainability

. Six Sigma Concepts

. Design of Experiments

. ISO & QS-9000 Auditing

. SPC

. FMEA

. TPM

. APQP

. PPAP

. Various Corporate Training

Contact this candidate