Customer Service Administrative Assistant
Resume:
Dianne Ennis
******.*****@********.****.***
Objective:
To obtain a position in Human Relations that will utilize my 10 years of
experience and expertise in public relations, communications and
management.
Professional Summary:
I love public relations and have expert communication skills. I am an
outgoing individual with high integrity, who enjoys developing and
stretching myself. I am detail and relationally driven. I am skilled in
building a successful team atmosphere, along with motivation and ambition
to achieve powerful results. I believe the environment created by great
expertise in human relations and communication, produces a situation where
teamwork, creativity, and profitability for the company will soar.
Qualifications:
BASF/Nextsource
HR Administrative Assistant/ Temp Labor Coordinator
January 2008- Present
My experience with BASF includes being a direct assistant to the Human
Resources Manager. I have taken over many of the human resource functions
and have been an asset to the company with many responsibilities including:
- Counseling and mentoring of temporary and full time employees
- Marketing open requisitions
- Recruiting and on boarding process of new staff
- Vendor Management
- Reviews for hire and or termination
- Conduction of orientation training
- Expertise in written and verbal communication with staff and employees
- Legal and company policy compliance implementation
- Development of safety presentations and training
- Invoicing for accounts payable/receivable
- Recording spreadsheet data for trait technologies in corn, rice,
soybeans, sunflower, and canola for local and global sites
- Proficiency in Word, Excel, PowerPoint, Spreadsheet, data entry and
bookkeeping
- Phone Conferencing
- Shipping/Receiving for regulated and non regulated material
- Inventory management for field and lab supplies
- Payroll
Independent Business
Beauticontrol
January 2004-December 2008
During my experience with this company, I grew a business from the ground
up, to having a successful team bringing a profit to the company of over
$300,000 in one year. I built a leadership team of over 120 team members
from 23 states. My many responsibilities and duties included:
- Leading executive meetings/summits
- Started a mentoring program
- Management of all marketing and development presentations
- Lead leadership trainings for communication
- Exceptional customer service
- Proficiency in Word, Excel, PowerPoint, Spreadsheet, data entry
- Shipping and receiving
- Planned all travel arrangements for clients
- Projected goals and incentive programs
- Phone conferencing
- Inventory Management
- Recruiting and on boarding of new staff
- Traveled extensively throughout the US to lead trainings
Assistant Manager/ Customer Service
Robert Thomas Dance Center
August of 2006- May 2008
Managed retail dance center and store with duties including:
- Human Relations
- Registrations and cancelations
- Sales and inventory processes
- Shipping and receiving
- Stocking
- Invoicing/billing and accounts receivable
- Expertise in Word, Excel and Spreadsheet
- Payroll
Stanzel Chiropratctic
Administrative Assistant 11/ Chiropractic Assistant
August 2000- October 2003
Duties I provided during my employment were:
- Great customer service to all clients
- Held encouragement and mentoring meetings with accident victims
- Data entry
- Insurance filling and adjustments
- Conference calls
- Scheduling
- Bookkeeping
- Medical Records
- Message therapy
- Lumbar Treatments
- Development of patient plans
- Inventory and ordering of all supplies
Education
Indian Hills University
1995-1998
Administrative Assistant 11
Accounting/ Business/ Human Relations
-Specialty studies in Psychology and Sociology
Vennard University
1998-2000
Business/ Youth Relations Degree
Barcley Training Institute
2000-2002
Leadership/ Human Relations Degree
References
Upon Request
Contact this candidate