Sales Customer Service

Delia Perla

*** **** ******, **** ****, California 650-***-****

**********@*****.*** http://www.linkedin.com/in/deliaperla

Customer-centric, innovative, and a problem solver with a competitive edge,

I have a passion for opening new markets and developing the relationships

needed to grow sales and achieve revenue goals.

professional experience

Bling Nation (social media and B2B mobile payment tool) Palo Alto, CA

Sales Account Manager, Pacific Region 2011

. Launched Bling in the Seattle region researching and identifying more

than 300 prospects in my first month.

. Made 75+ calls per week across a spectrum of business operations

equipped with individualized strategic marketing messages and concepts

to help prospects understand the potential benefits to their business.

. Built a pipeline of more than a dozen corporate-level leads and

secured meetings with Jamba Juice, Le Boulanger, Zoka, Cutters Point

Coffee and others in my first month.

. Exceeded expectations as a team player and sales producer (see

LinkedIn recommendations).

Stanford Law School Palo Alto, CA

Assistant, Alumni Relations 2008 - 2011

. A big job with a little title, I coordinated the Law School's alumni

relations events locally and regionally, managing more than 125

outreach events annually.

. Delivered front line customer service to more than 5,000 alumni in a

fast-paced, service oriented office.

. Closed more than 25 major ($10K-plus) gifts-in-kind for the Public

Interest Auction from alumni, and businesses.

. Secured favorable contracts with more than fifty vendors for hotel,

catering, event and transportation services.

Menlo Park Presbyterian Church (5,000-member church) Menlo Park, CA

Director of the Home Group Program 2005-2008

. Secured $10K in funding for community service projects like an "Adopt

a Classroom" program

. Doubled the number of "small groups" to support membership growth and

strengthen community involvement.

College Ministry Associate Director to Stanford and Santa Clara

Universities 2002-2005

. Trained Departmental Associate Staff and created a curriculum to help

students participate in public service using community partners in

East Palo Alto and San Francisco.

Seattle Pacific University Seattle WA

Urban Involvement Director, Office of Student Services 1995-1997

. Voted Advisor of the Year by students and staff, Co-Professor of

Service Learning & Urban Theology.

. Lead 20 student-staff to mobilize peers to serve with community

partners.

Madison Park Greetings (family-owned greeting card company) Seattle, WA

Director, Entrepreneurial Training 1991-1993

. Started a non-profit 501(c)3 entrepreneurial training program for high

school student including marketing, sourcing, accounting and sales for

a real business operation.

. Raised more than $100K from foundations and individuals to support the

program in the first year.

Young Life (non-denominational Christian ministry) Seattle, WA

Area Director, Strategic Planning, Special Events and Development Sales

1986-1991

. Increased the donor base and expanded student programs from one to

five high school sites.

. Expanded the annual budget from $50K to $175K through strategic

fundraising campaigns. Raised 550K and tripled funding sources.

EDUCATION

. Bachelor of Arts, University of Washington, Seattle, Washington

. Language, and Art Studies, University of Zaragoza, Jaca (Huesca),

Spain

. Graduate Study, Fuller Theological Seminary

ADDITIONAL INFORMATION

. Bilingual. Fluent in written and spoken English and native Spanish.

. Social Media marketing with Facebook, Twitter, Foursquare, Blogs,

LinkedIn and Marketing Groups

. Vice President of Volunteer Outreach, 2005-2007, Palo Alto Unified

School District, W. Hays Elementary School

. Grant Writer Volunteer, Girls to Women non-profit

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