Kristy Miller
Laveen, AZ ****9
Summary of Qualifications:
Exceptionally organized with close attention to detail. Effective at working accurately and independently with the ability
to prioritize. Problem solver, ability to work well with others and get things done. Proficient in data entry, 10 key by
touch, Windows XP, Excel, MS Word, Medisoft, Outlook, Citrix, Lotus Notes and Outlook. Excellent verbal and written
communication skills, as well as goal oriented with a continued mindset for personal growth.
Education
Continuation training for certification in medical billing and coding
Graduated from Camelback High School
College Courses: Sociology, Communications, Accounting, Computer Programming, Introduction to medical billing and
coding, anatomy and physiology
Career History and Accomplishments
Most productive employee
2/11 to 4/2011 United Healthcare Healthy First Steps
Medical Data Entry from providers and state
4/10 to 12/10 Bank of America
Post Closer: Phase funded files, work weekly reports, order wires, and draw docs.
12/08 to 4/10 Wells Fargo Home Mortgage
Loan Specialist: Work in Loss Mitigation Dept HAMP Program, data entry, Answer phones, process loan. Worked in a
Call Center setting, answered numerous inbound and outbound calls for follow up on docs for processing, processed
paperless loans, heavy documentation for all calls, and pipeline of around 100.
08/02 to 11/07 Countrywide Home Loans
Funder/Post Closer, Processor: Responsible for processing and finalizing loan documents for underwriting, closing.
Reviewed various loan documents for accuracy and completeness prior to funding conventional, FHA and VA. Proficient
in wiring, balancing and shipping of conventional and government loans. Maintained a high level of knowledge of
policies and procedures as well as strong working ability with various in-house software programs.
01/02 to 07/02 Dr. J Cohen
Front Office Coordinator: Greet patients at check in, maintained accurate daily schedule, phoned in prescriptions,
maintained accounts receivables from patients co-pays or payments. Pulled and prepped files for next day, filed lab
results, etc.
02/01 to 01/02 Barrow Neurosurgical Associates
Accounts Receivable: Responsible for posting all insurance payments to patient accounts, daily and month end
balancing.
01/99 to 1/01 Self Employed Medical Billing
Medical Biller: Data entry, coding, Medicare downloads, appeals, collections. Pulled and prepped files for the next day,
as well filing back at the end of the day.
01/90 to 01/98 St. Joes Family Practice- MIH
Front Office Coordinator: Greet patients, data entry for patient demographics, maintained accounts receivable from
patients co pays, answer phones, schedule appointments, phoned in prescriptions, pulled and prepped charts for the
next day, filed labs and miscellaneous documents. Supervised 3 people.