Customer Service Administrative Assistant
Resume:
Ionie F. Perry
Brooklyn, New York 11212
Telephone: 347-***-****
E-mail: ********@****.***
OBJECTIVE
To obtain an entry level position that will allow me to utilize the skills I have gained through
work experience.
WORK EXPERIENCE
Travel Agent
Hot Travel Cruise Agency, LLC, Brooklyn, New York Dec. 2006 – Jan.2008
• Negotiated with hotels and cruise lines, resulting in lower contract prices and reduction in
operational expenses.
• Made professional, accurate, cost effective travel arrangements for clients while
providing excellent customer service.
• Proactively marketed, sold ad consults with clients in regards to tour, cruise, air, car and
hotel products and all other related services. Kept up to date with knowledge of vacation,
tour and cruise areas and tour packaging.
• Secured payments and submitted all monies and paperwork to accounting departments.
Administrative Assistant
Hot Travel Cruise Agency, LLC, Brooklyn, New York Oct. 2006 – Dec. 2006
• Maintained company documents, including fiscal reports, invoices and travel logs.
• Operated multi-lined telephone systems.
• Coordinated meetings between management and clients.
• Provided additional clerical assistance as requested and/or needed.
• Managed outgoing and incoming correspondences.
• Promoted to ‘Travel Agent’
EDUCATION
Long Island University, Long Island, New York
Bachelor of Science- Psychology
Expected date of graduation: N/A
SKILLS
Proficient in Microsoft Office, Word, and the Internet.
References available upon request
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