Jacqueline Jordan-Hampton

P. O. Box ****, Greenville, SC 29606 Telephone 864-***-****

Email address: abg9ec@r.postjobfree.com

Objective: To be a valuable asset to this company. I have a clear concept of work

relationships within an office environment. I am able to work independently with little

supervison.

Experience

Wells Fargo Insurance Services USA, Inc

December 2009 - Present Surety Bond Account Manager Greenville, SC

Execute Bid, Payment, License & Permit, Judicial, Appeal, and Performance Bonds for

Republic Services and Compass USA, and Canada

Revoke and canceled bonds upon request

Process bond renewals

Maintain and update data base

Handle collection and billing process for bond penalty payments

Handle calls to company as liaison between, underwriters and clients (broker duties)

Duties as assigned

(DTS- Daniel Tree Service) via/Aerotek (Temp Assignment Completed)

October 2009 - December 2009 Data Entry Processor Greenville, SC

Entered data from disaster relief project as noted by each truck driver

Verified all insurance active and enforce - revoke privileges if insurance is canceled

Accepted calls from Driver, Project Manager to adjust invoices submitted for payment

Handled duties as assigned

A Quality Painting

October 2007 - July 2009 Office Manager Piedmont, SC

Handled all data bases for bookkeeping/clerical duties

Processed all payroll and mileage checks

Completed orders for site manager

Handled customer billing

Communicated with other company for sales strategies

Handled personnel issues

Charter Communications

May, 2004 - October 2007 Marketing/Direct Sales Supervisor Simpsonville, SC

Supervised all Direct Sales staff and contract personnel

Develop and implement motivation and incentive plans

Provided sales materials, proper marketing material and ideas on how to handle customer

relations

Monitored calls of customer service quality

Processed daily billing and complete payments of all sales completed

Handled personnel issues, including performance reviews,coaching

Recruited, interviewed, hired, provided training and leadership to direct sales and

marketing staff

Branch Banking and Trust

August, 2001 - May 2004 Mortgage Loan Insurance Coordinator Greenville, SC

Handled all refunds for mortgage loan insurance

Mailed refund check to customers or insurance companies

Maintained and updated data base for all refunds entered

Added mortgage loan payment amounts and personal information to the data base

Completed daily report total of loans entered for new loan set up department

Carolina Phone

June, 2000 - June 2001 Office Logistic Manager Greenville, SC

Handled all logistics for shipping and handling office supplies

Supplied daily routes to all Engineers for daily assignments

Completed all total hours and handle schedule changes

Handled billing for all parts orders per request of field technicians

Assisted company President will all travel and entertainment budget

Complete all arrangement for business trips for project managers

Implemented shipping procedure for all South East offices

Coordinated weekly meeting for all project managers, and company executives

Springfield Baptist Church

May 1997 - June 2000 Office Manager Greenville, SC

Handled all clerical duties for church and National Baptist Congress, and on site Daycare

Center

Posted weekly contributions

Typed and filed all letters sent on behalf of the church, daycare and National Baptist

Congress

Prepared reports for Deacons and Trustee

Compiled monthly and annual reports for church budget

Handled all payroll for church personnel and daycare

Type/fold/produce weekly church bulletins

Greenville Communities in Schools

March 1993 - May 1997 Parent/Community Involvement Coordinator Greenville, SC

Implemened parenting program for low income families

Attended weekly home visits to parents to discuss ways to provide essential parenting

skills

Worked as part of the IEP (Individualized Education Program) Team for each student

Coordinate/participated in weekly field trips for students on the case load

Assisted/Conducted monthly parent meetings

Maintain monthly report for Case Managers to identify at-risk medicaid eligible students

Entered medicaid billable service rendered for medicaid eligible students on our program

Coordinated weekly meeting with school counselor, principal, school case worker and

mental health counselors

Attended community outreach functions to solicit mentors and volunteers for at-risk

student

Attended monthly board meeting with leaders of the Greenville Community

Education

Parker High School, Greenville, SC - Diploma

August 1980- May 1983

Greenville Technical College, Greenville, SC - Marketing

August 1993 - June 1994

Business Licenses

Property & Casualty Insurance Producer

Achievement/Awards

VISTA (Volunteers in Service to America) Alumni

PTA President 1993 -1995 Cone Elementary School

Member of PAVA (Piedmont Association of Volunteers)

Member School Improvement Committee, Greenville County Schools

Member of Within Reach Task Force

Guest Speaker United Way Yearly Kick Off

Communities in School Volunteer and Mentor

Guest Speaker for Loaves and Fishes Outreach

Interviews with WYFF for Volunteer Services Coordinator

References: References are available on request

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