Customer Service Administrative Assistant

Eloise M. Davis

**** ******* **. *** *******, LA 70114 Mobile: 504-***-**** *******@***.***

OBJECTIVE

To work in a growing organization where the combination of my experience and education can assist in

maximizing the company’s potential growth.

SUMMARY OF SKILLS / STRENGTHS

• Excellent verbal and written communication skills

• Personable and professional customer service and problem solving skills

• Strong computer skills and proficient in Microsoft Word, PowerPoint, Excel and Outlook

• Planning and organizational skills

• Works well without supervision

PROFESSIONAL EXPERIENCE

Delgado Community College/ Liberal Arts Dept., New Orleans, LA, 08/08 - Present

Head English Tutor

• Aid students in exercising written communication skills and oversee progress

• Troubleshoot computer problems

• Supervise and train other tutors

• Substitute College Success course when professor is absent

Whitney National Bank, New Orleans, LA, 12/10- 12/10

Human Resources Assistant (Temp Hire)

• Manage calendar of events for hiring manager through Microsoft Outlook

• Schedule interviews and validate references

• Conduct drug testing and finger printing

• Manage incoming and outgoing mail

Federal Emergency Management Agency (FEMA)

Homeland Securities/ LA TRO, New Orleans, LA, 06/09- 08/09

Intergovernmental Affairs Intern (Summer Hire)

• Assist in coordinating and documenting briefings and meetings

• Conduct research and data entry

• Provide press releases, fact sheets, talking points and flyers

• Manage and file records

Delgado Community College/ Student Life Dept., New Orleans, LA, 01/07- 07/08

Administrative Assistant

• Marketing and advertisement of events

• Execute general office duties

• Compose and edit correspondence

• Data entry

EDUCATION

University of New Orleans -- New Orleans, LA

Bachelor of Science in Business Administration -- May 2010

Major: Business Administration; Minor: Management

American Grant Writers Association – New Orleans, LA

Certified Grant Writer – March 2011

HONORS AND AWARDS

Dean's list

Honor's list

Nominated into P

"Who's Who" of

Certificate of Ho

PROFESSIONAL MEMBERSHIPS

Member, Nation

Member, CBEC

Member, SIFE (

Member, Phi Th

Member, Ameri

REFERENCES FURNISHED UPON REQUEST

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