Customer Service Sales
Resume:
M I C HAE L J. MCCREADY
**** ********* ***, *******, **
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OBJECT I VE
Seeking a position that enables me to utilize my knowledge of financial and accounting principles as
well as professional and communication skills gained from my client service background.
ED UCAT ION
Bachelor of Business Economics, Graduated June 2009
University of California, Santa Barbara
Notable Coursework includes:
Microeconomic & Macroeconomic Theory
Financial & Managerial Accounting
Financial Management
Professional Writing for Economics & Business Economics
Income Taxation
WORK EXPER I ENCE
Nordstrom Santa Barbara, CA
Sales Associate, Women’s and Salon Shoes, August 2009 to March 2011
Over $300,000 annual sales
Provided excellent customer service to strengthen relationships with personal customers and
generate repeat business
Contacted prospective customers to bring in new business and expand client base
Developed exceptional efficiency and time management ability while engaging multiple clients
and assignments in a fast-paced environment
The Pool Company Modesto, CA
Construction, June 2005 to August 2005
Expanded communication and teamwork skills working with a crew to build and repair above
ground swimming pools
Developed strong work ethic performing physically demanding labor, often during 12 hour work
days
Consulted with clients to create plans and meet requirements
The Footlocker Modesto, CA
Sales Associate, June 2002 to June 2004
Promoted from Stockperson to Sales Associate
Gained experience working with a team and interfacing with customers
OT H ER SK I L LS & I N T ERESTS
CFA Level I Candidate; will sit for exam December, 2011
Familiarity with PC and Mac Platforms; extensive working knowledge of Microsoft Office
applications including Excel, PowerPoint, and Word.
Contact this candidate