Customer Service High School

Katherine Kinsel

**** *. ***** ****** #*

Mesa, Az 85203

Day/Evening: 505-***-****

e-mail: *******@*****.***

SUMMARY of SKILLS

Experienced program assistant with knowledge in administrative, financial

and business operations with advanced computer and data entry skills.

Strengths include prioritizing tasks, multi-tasking, managing, recording,

processing and reconciling accounts (customers, clients and employees).

Fluency in customer service skills, meeting deadlines and working

independently with minimal supervision.

PROFESSIONAL EXPERIENCE

Scottsdale Community College

9000 East Chaparral Rd.

Scottsdale, Az 85271

Telephone: 480-***-****

08/2008 - 05/2011

Student

Duties:

Full time student carried 12 credit hours per semester. Graduated with an

Associate in Applied Science in Accounting and General Business.

Casino Arizona

9700 East Indian Bend Rd.

Scottsdale, Az 85271

Telephone: 480-***-****

Revenue Auditor

Duties:

Performed daily casino revenue audits including but not limited to the

vault and all banks, cash summaries, journals for entry and related revenue

reports for management.

Performed daily audit to determine the accuracy of all documentation,

balancing at end of each shift or day, and account's for all supporting

documentation.

Performed daily audit for food, beverage, gift shop and other non-gaming

revenue including reconciliation of register, computer or manual reports to

cash, chares, gift certificates, complimentary paid outs and voided

transactions.

Completed all gaming departments' audits daily using audit checklist.

Recorded all exception finds and kept in an exception log.

Maintained current and statistical information, which is reconciled to

daily and monthly financial reports for all gaming departments.

Fully versed in all regulatory compliance issues (Casino, Tribal, State and

Federal Gaming).

Citizens Bank

500 West Broadway

Farmington, NM 87499

Telephone: 505-***-**** 02/2005 -

02/2006

Night time Computer Operator

Duties:

Captured cash letters and electronically mailed to the Federal Reserve.

Captured on Image vision: FED, CPODs, priority and on us items.

Performed breakouts on branches, regular work and priority.

Performed power encoded on CPODs and branches accompanied with cash

letters.

Performed by building ATM file and AFS EIP files: transfer files, run

balance conversion and executed EIP sort on sorters.

Performed by bringing Switch online and offline: Daytime and nighttime

balance file conversion.

Performed by removing all users from system: executed violators from

obstructing pathways.

Performed updated with certain check cycles and processed dated interest

checks.

Executed EIP sort on sorters: FED, BOA, CPODs, branches and NSF checks.

Performed accounts sort for NSF check and serial sort for cashiers' check.

Processed Start of Day and performed save optical files.

Performed by bringing Switch online: Nighttime balance file conversion.

Performed SEI download.

Performed by printing notices and statements: returned checks, fee charges,

ready reserve advances, past due notices, cd interest checks, renewal

notices, endorser notices, pre-maturity notices and safe boxes.

Performed Cevoice download: archive transfer files.

Performed by printing BE totals: new day balance reports, auto transfer

list, recycle transfers and ACH batch edit list. Calculate totals for next

work day.

Performed by creating daily backup tape: operators take home tape, EOM

backup tapes, saved files for daily procedures, copied files from system

for backup or testing.

Performed by sorting and delivering printed reports to various departments:

Accounting, Bookkeeping, Auto and etc.

Performed other duties assigned: performed EOM and the 5th of month

processing interest checks generated on Citizensline statement papers, data

entry, strip checks, researched missing items, loaded printers, change

toners, boxed checks, vacuumed, dusted sorters and swept.

NW NM Seniors, Inc.

742 B West Animas

Farmington, NM 87401

Telephone: 505-***-**** 02/2002 -

11/2003

Program Assistant

Duties:

Processed all accounts payables/receivables, including preparing accounts

payables/receivables forms for data processing' wrote receipts, checked

invoices, processed statements and prepared bank deposits.

Responsible for entering all of the financial data including accounts

payables/receivables, payroll and general ledger. Printed all checks on

both accounts payables and payroll as well as all reports necessary for all

phases of the accounting program including end-of-month, end-of-

quarter and end-of-year.

Responsible for preparing all state and federal tax forms and the accounts

payable for each.

Assisted in the preparation for budget by checking the accuracy to figures

and typing the budget on computer forms.

Checked time sheets for accuracy, do the breakdown for each account number

involved and maintained employee leave accrual system.

Responsible for all vehicle logs and maintenance reports, units of service

summaries and food inventory reports on a monthly basis.

Responsible for checking the accuracy of the weekly meal count and project

income reports and prepared monthly reports.

Answered multiple phones, typed reports and correspondence, opened and

distributed mail and filed.

EDUCATION

Scottsdale Community College

Scottsdale, Az

Associate in Applied Science - Accounting/General Business

Shiprock High School

Shiprock, NM

High school diploma

Contact this candidate