Customer Service High School

URBANA CANTU

**** **** ****** **.

Garland, TX **040

972-***-****

*************@*****.***

Communication and Organization Specialist

Using strong leadership skills, I am very adept in communication on both

commercial and residential level. By utilizing my strong organization

skills i am able to multi-task at a high level to meet the administrative

requirements and at the same time the physical interactive demands needed

to accomplish any task. As well I am fluent on both Spanish and English

written and spoken.

Summary of Qualifications

. Excellent customer service skills

. Microsoft Office Business

. Adobe Photoshop

. Publisher

. Type 45 wpm

. All Office Equipment

. Adobe Suite

. Fluent in English and Spanish

.

Work History

Child Care Group - Dallas, TX 5/2001

- present

General Education Teacher

I started a Resource Teacher assisting and substituting. After seeing my

passion and ability to manage the demands of the children, the parents and

the administration needs required by the standards of Garland ISD my

Director requested that I moved to a full time position to provide the high

standard of care and efficiency our company was looking for.

. General office support

. Excellent customer service provided to all clients and personnel

. Maintain quality control and compliance with state regulations

regarding child care

. Interact well with various types of people from various different

backgrounds

. Provide teaching assistance to a regular teacher within a preschool

. Substitute Teacher on an as need basis with classes of 20 students

. Assist in the preparation of lessons on a regular basis

Rockwall Senior Center - Rockwall, TX 1/2000

- 2/2002

Nurse Aide

Taking advantage of my organizational skills and attention to detail I

provide a high level of care and assistance to patients with various

ailments. As well I utilized constant and clear communication to the

patients, the state, and the families all findings and updates that would

be significant to the health of all those under my care.

. Provided assistance to the nurse on call

. Provided care to the elderly patients

. Duties required a detailed emphasis on medical equipment operation

. Made sure that the patients received proper care

Education

Richland College - Dallas, TX present

Undergraduate Studies

Eastfield College - Dallas, TX 2005

CRT: CDA and Child Abuse/ Neglect

Rowlett High School - Rowlett, TX 2000

High School Diploma

References available upon request.

Contact this candidate