Project Manager Management

Carla S. Franzen 952-***-****

**** ******** ***, *****, ** 55122 ******@*******.***

_______________________________________________________________________

_

Summary

A highly experienced and accomplished Payroll Manager, with twenty years of

experience focusing on improvement of employee performance and department

efficiency. As well as accuracy of system-wide changes, effective implementation of

processes while maintaining a secure environment.

Computer Skill/Knowledge

Payroll Products – ADP PCPW, ADP PayForce, ADP Enterprise, Paychex and Ceridian

HRIS Products - ADP HR Profile, ABRA and Oracle

Reporting Tools – ADP Report Smith, ADP Report Writer, Paychex Report Writer,

Crystal Report Writer

Timekeeping Products – Kronos Timekeeper Central, Kronos Workforce Central, Kronos

Workforce Setup, Kronos Workforce Connect, Thumbprint Time Clocks, Stamp Time

Clocks

Microsoft Office Products – Outlook, Word, Excel, Power Point, Access

Other Products - Mac and PC versions of Lotus, Quick Books, Photoshop, Illustrator,

Quark, Dreamweaver and After Effects

Education/Cerifications

Associate Degree, Brown College - Mendota Hgts 3/2002

Certified Payroll Professional 2011 Completion

Employment History

Data Listing Services - Burnsville, MN 12/1999 - 11/2010

NCS Pearson - Bloomington, MN 2/2011 - 6/2011

Payroll Manager

Managed overall setup and functionality of payroll systems

Lead project manager during two payroll system conversions

Responsible for the documentation of procedures (best practice) for HR and payroll

Created and maintained employee training materials and process documentation related

to the use of payroll policy and system use

Assisted with multiple projects, such as the calculation of bonuses based on quality and

attendance, implementation of accrual changes to vacation, paid time-off (PTO), sick and

personal time

Directed remote HR Managers in the area of accuracy, employee setup and policy

enforcement

Extensive knowledge of MS Excel, specifically related to charts, graphs, and forms

design.

Responsible for multi-state new hire reporting, as well as Social Security Number

Verification System through Business Services Online to ensure employee legal name

appeared on W2

Was accountable for the accurate execution of approimately 500 court ordered wage

withholding

Communicated with and maintained a working relationship with outside agencies

Extensive knowledge of Federal and State wage withholding laws, limits and the

Consumer Credit Protection Act

Worked closely with accounting on special projects, such as implementation of the

Federal Restore Employment (HIRE) Act, the Work Opportunity Tax Credit, and other

state funded tax incentives, such as the New York State Empire Zone Tax Credit and the

New Mexico Rural Jobs Tax Credit

Responsible for compliance with the Fair Labor Standards Act, specifically related to

hours worked, overtime, non-discretionary bonuses, commission, travel, discretionary

incentives and recordkeeping regulations

Responsible for interviewing, hiring, training and evaluating payroll department

employees

HRIS

Managed HRIS systems, including data imports and exports

Managed, report data required by State and Federal Agencies for EEOC reporting, I9

documentation, annual 401K audit

Maintained a working relationship with remote HR Managers and Call Center Mangers

Responsible for the addition and changes to all employer paid benefits, such as personal

use of company car, airplane, gross to net tax calculation and adjustments to the 401K

goals for the Highly Compensated Employee

Directly accountable for annual system wide benefit rate changes during open enrollment

Provided both functional and technical support for all HR systems and related processes,

including, but not limited to data entry; help desk support; training of new users;

researching and resolving application or processing problems, unexpected results, or

process flaws; performing scheduled activities (i.e., audits, reports, etc.); recommending

solutions or alternate methods to meet business requirements; documenting system

design, user procedures and guidelines; serving as liaison with third parties and other

stakeholders (e.g. payroll, IT, HR Field Staff, etc.).

Time Management

Twenty years experience managing and programming numerous timekeeping systems

and software, including badge, thumb print and stamp clocks, networked time clocks and

web-based time and labor management systems

Exported and balanced total hours and wages from time and labor management systems

Directed and oversaw daily timecard reconciliation and correction process

Created and oversaw reporting used to generate daily revenue for upper management

Responsibilities included setup, configuration and importing new hires

Exporting data used to ensure consistent employee naming formats across multiple non-

payroll related systems such as, eWorkforce, scheduling and forecasting.

Technical

Responsible for troubleshooting, resolving software issues, working with IT to resolve

server/database issues, and timely software updates, upgrades and patches

Responsible for user access to pay systems, creating and maintaining user accounts,

rights and system security utilizing user roles, rights and permissions

Familiar with system networking, creating system users, email setup, installing network

printers, and software installation. Have experience and training in the area of visual

communication, including web design, multi-media, product branding, package design

and layout.

Experienced with the intranet, including uploads to allow employee self-service.

Have a thorough understanding of the inner workings of computers and experience

building computers, such as installing hardware, replacing and upgrading memory cards,

replacing end user devices, such as the CDROM, hard drives, fans, power supplies,

network cards, etc.

Report Writer

Experienced and proven report writer, utilizing ADP Report Smith and Paychex Report

Writer

Experienced database report writer using Crystal Report Writer, including the creation of

the ODBC. Have extensive experience and the ability to create ad hoc reports on a

moments notice. Have created numerous custom reports for all areas of the company,

including upper management, HR, IT, accounting, programming, scheduling and

forecasting

Contact this candidate