Customer Service Human Resources

Stephanie Mejia

*** *. * ****** ( Ontario, CA. **762 ( 909-***-**** (

*********.*****@*******.***

OBJECTIVE

Looking for the greatest opportunity to work as a Human Resources

Generalist.

Skills

Quick learner Proficient research skills Technology and social

Bilingual (Spanish) Knowledge of report and networking savvy

Excellent judgment, letter format Creative

clerical Ability to work interface Excellent team player

organizational skills with other departments Flexible to work

and a high level of Ability to work with Senior outside of standard

professionalism Management office hours and

Exceptional verbal Ability to make travel locations

and written arrangements Familiar with local

communication skills Ability to escalate issues community resources and

Excellent proactively and in a timely services

interpersonal skills manner Self-motivated,

and able to work Proficient in Microsoft resourceful, and

under pressure Outlook, Word, Excel, and helpful

Ability to prioritize PowerPoint Proficient in

and multi-task Typing speed of 60 WPM maintaining

Ability for careful Excellent phone skills confidentiality, great

attention to details Strong customer service listening skills, able

Ability to adhere to Strong people skills to take direction, open

and meet deadlines Familiar with employment to change and eager to

laws learn and grow

Professional Experience

SPECIAL OLYMPICS SOUTHERN CALIFORNIA - Gardena, CA

Providing year-round sports training and athletic competition for any

individual with intellectual disabilities.

HR Assistant: Intern, Jan 2011 to Present

Worked closely with and assist management and HR team on issues pertaining

to recruitment strategies and process; assisted with special projects;

planned events; monitored and maintained a tracking/scheduling system for

special projects and initiatives; coordinated scheduling; filed paperwork;

copied/faxed paperwork; answered incoming calls; typed letters and memos;

handled detailed paperwork; assisted with payroll; assisted with verifying

information on timecards; assisted with onboard and continued training

practices and database administration.

Key Results:

< Played a key role in ensuring the volunteer services for the Summer

Games; structured and implemented preparations in the areas of shift

venues, timings, duties, and the amount of volunteers needed.

< Constructed a plan on recruiting future interns from Southern

California universities, who will be enlisted in a practicum course

to receive college-credit.

< Reviewed incoming resumes of individuals who seek an intern position;

revised job descriptions to construct an accurate depiction of the

duties and skills required for each position.

CITY OF MONTCLAIR - Montclair, CA

Providing a safe place after school for children and to find creative ways

to make learning fun.

Learning Leader, Oct 2008 - Dec 2010

Created curriculum based lesson plans correlating with the California

State Education Standards. Organized and prepared instructional

materials; tutored students in grades 1-6; lead academic discussions and

play games with children; demonstrated arts and craft projects; helped

find reference materials.

Evaluated student progress; coordinated meetings; notified parents of

student academic and behavior progress; helped maintain a supportive and

positive learning environment.

Maintained inventory of materials and equipment; performed clerical

tasks such as phone calls, copying and faxing papers, charting student

progress; created weekly status reports; kept records and reflection

attendance; coordinated scheduled meetings.

Key Results:

< Managed a classroom of 30+ students.

< Helped improve student's academic and behavior progress in their

regular-day classes.

MODTECH HOLDINGS INC. - Perris, CA

Providing Leading national designer and manufacturer of permanent and

portable buildings in California, Arizona, and Florida.

HR Assistant: Intern, Dec 2007 - Dec 2008

Worked closely with the HR team; assisted with coordinating new hire

process and paperwork; assisted with processing applicant's criminal

background checks, set up pre-employment physicals and drug tests;

assisted with scheduling appointments and interviews.

Maintained confidential employee information; assisted with maintaining

employment information on files, such as personal data, compensation,

benefits, and tax data, attendance, and performance evaluation; created

typed correspondence, memos, surveys, payment vouchers, position codes,

and other materials; maintained computer files; filed paperwork; made

copies and faxed paperwork; stocked supplies and monitored equipment;

distributed incoming and outgoing mail.

Key Results:

< Brainstormed ideas which the company considered, that were based on

how make the employees work experience run smoothly.

< Was able to perform my bilingual skills quite often to seeking

employees.

Education & Certifications

University OF LA VERNE - La Verne, CA

Bachelor of Science (BS) in Psychology, 2011

CHAFFEY COMMUNITY COLLEGE- Rancho Cucamonga, CA

Associate Degree - General Education, 2009

Designation:

< Education Paraprofessional Certified, 2009

References

Available upon request.

Professional Development:

Completed ongoing training in the areas of compensation and benefits,

employee and student relations, management, and workplace safety, CPR

and First Aid, Child Abuse, Engagement methods, and Stress Management.

Affiliations:

< Psychology Club

< Campus Activities Board

< Future Teacher's Club

< Dean's List

Contact this candidate