Customer Service High School
Resume:
Martha Patricia Linares
**********@*******.***
EDUCATION
BakersfieldCollege Bakersfield,
CA
Wasco Union High School
High School Diploma
Wasco, CA
North Vocational Training Center
Office Occupations Diploma
Wasco, CA
HIGHLIGHTS OF QUALIFICATIONS
• Basic office skills
• B ilingual (English & Spanish)
• Telephone Etiquette
• Customer Service experience
• E njoy keeping busy
• Able to handle a wide variety of tasks
• Work well in stressful situations
• Dependable, hardworking, efficient and highly reliable
Oparate cash register
SKILLS AND ABILITIES
• Customer service
• Ten key
• T yping skills 45wpm
• F illing
• Familiar with Word/Excel
• H andle multiple phone lines
WORK HISTORY
JOB TITLE
Wasco High School (Office Aid) (Jan 2007-May 2007)
Responded to customer inquires, directed customers to desired departments, answered multiple phone lines, sent and
received faxes operated general office machines.
JOB TITLE
Internship (Certis) (Jan 2007- May 2007)
Maintained a filling system, operated a personal computer, created documents and spread sheets, utilized typing skills,
worked with all office machines.
JOB TITLE
Kmart (Costumer Service) (March 2008- Feb 2009)
Responded to customer inquiries in an excellent customer service way, directed customers to appropriate departments,
supervised the departments, operated cash registers, handle stressful situations, and answered multiple phone lines.
JOB TITLE
PETSMART (Costumer Service) (June 2009-Current)
Answer customer phone calls, operate a cash register, promote our store merchandise.
Contact this candidate