JOSE R. GRULLON
*** *. ***** ******, ***. *C, Bronx, NY 10467
Home: 718-***-**** ? Cell: 646-***-****
*********@*********.***
QUALIFICATIONS PROFILE
Multitalented administrative services professional eager to leverage
extensive experience to secure an administrative position. Highly
organized, efficient and skilled in a variety of office support tasks,
including:
Office Organization & Spreadsheets & Reports
Administration PC / MAC hardware and Software
Records & Database Management Telephone & Front Office
General Bookkeeping (A/P & A/R) Reception
MS Office, QuickBooks Pro Filing & Data Entry
PROFESSIONAL EXPERIENCE
Freelance (August 2010 - Present)
. Provide administrative and technical services to small businesses.
USAgain (2000), LLC - Bronx, NY
Administrative Assistant (February 2010 - August 2010)
. Established and maintained day-to-day office functions, including the
maintenance of hardcopy and electronic filing systems.
. Demonstrated the ability to learn new organizational processes,
workflows, policies and procedures with minimal ramp-up time.
. Provided customer resolutions in a professional, client-focused and
responsive manner.
. Coordinated shipment of merchandise and prepared shipping documents.
. Reduced costs by providing software and hardware support.
. Purchased office supplies and equipment.
. Created and maintained database and spreadsheet files to improve
reporting accuracy.
ScienCentral, Inc. - New York, NY
Office Manager (September 2003 - June 2009)
. Excelled within deadline-intensive environment, ensuring the accurate
and on-time completion of all projects.
. Processed accounts payable payments for all goods and services.
. Managed petty cash and employee expense reimbursement.
. Coordinated purchase of office supplies and equipment.
. Maintained software/hardware licensing and documentation.
. Arranged for or performed necessary computer repairs.
. Participated in team effort to produce streamlined production of
policy manuals and educational material for newly hired employees.
. Administered office security measures.
. Managed all incoming/outgoing mail and office packages.
. Assisted with the preparation of personnel files for new hires.
OMISYS, Inc. - Bronx, NY
Office Coordinator (March 2002 - September 2003)
Provided procedural improvements needed to minimize bottlenecks, maximize
communication, and to improve efficiency.
Managed accounts receivable and accounts payable.
Purchased office supplies.
TIAA-CREF - New York, NY
Systems Developer (March 2000 - February 2002)
* Assisted with technical specifications for systems components.
American Express - New York, NY
Operations Systems Analyst (May 1997 - March 2000)
* Supported project manager and business systems analyst to define project
tasks, identify and resolve issues, and provide status.
EDUCATION AND TRAINING
Computer Systems: Management Applications, Fordham University, NY 1993 -
1994