Leroy Everett
**** ******* ******, *** ** Philadelphia, Pa 19145
****************@*****.*** (h) 215-***-**** (c) 267-***-****
Work Experience
University of Pennsylvania - Health System
May 2009 - Feb 2011
Patient Service Representative
. Scheduled incoming and outgoing Doctor's appointments for
patients
. Generated referrals for patients appointments for medical
specialist
. Audit cash, checks and credit card amounts of co-pays of
various patients
. Obtained pre-authorization from insurance companies for
patients medical procedures
United Way (Manpower) Dec 2006
- March 2009
Account Receivable Clerk/Administrative Assistant
. Manage electronic system to document and control funds
. Audit cash and check amounts of contributions of various
donors
. Review forms and reports that are received to confirm
complete and accurate
. Created database to maintain and monitor eligibility of donor
organizations
University of the Sciences (Manpower) Feb
2007 - Sep 2008
Administrative Assistant
. Created and maintained database for Department of Student
Life
. Catalogued information for 2500 students
. Coordinated bi-weekly payroll for 70 students
. Oversaw and performed administrative and clerical activities
Education Commission of Foreign Medical Graduates Sep
2004 - Jun 2006
Mail Clerk
. Created and maintained courier log documenting receipts of shipments
. Improved inventory file system for company supplies
Comcast Cable (Careers USA)/IBM (E&B Associates)
Aug 2000 - Oct 2003
Help Desk/PC Technician (A+ Certified)
. Solved computer related issues in a 250 user environment via telephone
. Reported off-site computer/network issues to field support
representatives
Reliance Insurance Company
Office Specialist 1 Sept
1989 - Aug 2000
. Created and maintained department databases
. Oversaw the purchasing of offices supplies and the
maintenance of equipment
. Trained new department employees on department operations
Education
The Cittone Institute
Philadelphia, Pa
A+ Certified Technician
Graduated July 2002
4.0 GPA with Excellent Attendance
Computer Skills
Windows XP Windows2000 Windows 2003 Microsoft Excel Microsoft
Access Microsoft Outlook
Windows Word Andar Datatel IDX EPIC Ontrac I-Pay