Administrative Assistant Sales
Resume:
PHONE 254-***-**** ~(****************.**@*****.***
Jennifer E. Collins
OBJECTIVE Seeking employment that will effectively utilize my skills and
experience in administrative
roles and provide the opportunity for future professional growth.
WORK
EXPERIENCE EXPRESS EMPLOYMENT PROFESSIONALS 10/2010 - present
Waco, TX
Mortgage Loan Processor at Extraco Banks
Duties: Prepare and process mortgage loan applications;
verify and obtain information regarding borrower assets,
income, liabilities and credit; assure compliance with bank,
regulatory and investor guidelines; communicate with
customers, internal staff, title companies, surveyors,
appraisers, real estate agents, etc. via mail, e-mail and
fax; communicate approval and denial to customers; assist
walk-in customers; order property appraisals and surveys;
submit loan application file to Underwriting for approval;
meet all Underwriting conditions required for loan to get
approval; answer department phones; schedule appointments for
loan officer.
INSURORS INDEMNITY COMPANIES 01/2010 - 08/2010
Waco, TX
Marketing Assistant/Executive Assistant/Assistant
Commercial Bond Underwriter
Duties: Assist in marketing to agents through creation of
monthly newsletters; coordinate bond seminars for agents;
coordinate expansion applications to other states; provide
support to the Commercial Bond Underwriter serving as back-up
in her absence; process monthly bond renewals; process bond
submissions and requests for endorsements, riders and
cancellations in a timely manner; provide administrative
support to the CEO.
GRAHAM ASSOCIATES, INC. 07/2008 - 01/2010
Arlington, TX
Administrative Assistant/Receptionist
Duties: Answer phones and direct calls; greet visitors;
arrange courier deliveries and pick-up; distribute mail and
packages; forward incoming facsimiles; page employees;
maintain office equipment; prepare conference rooms; update &
distribute internal phone directory; open & close the office
daily; assist with creating and updating Word and Excel
documents for engineers as needed; back-up support for the
Office Manager and the Assistant to the President as needed;
scanning; copying; filing.
INSURORS INDEMNITY COMPANIES. 09/2005 - 04/2008
Waco, TX
Claims Assistant/Executive Assistant
Duties: Process and input property & casualty claims and bond
claims; maintain claim files; correspond with claims
adjusters, attorneys and policyholders; monitor status of
open claims; adjust reserves as needed; attend weekly and
monthly claim meetings; ensure departmental compliance with
claim deadlines; create and revise form letters; assist with
issuance of claim checks; assist with subrogation of closed
claim files; provide administrative support to the CEO;
update Claims Procedure Manual as needed; prepare meeting
agendas and take minutes at these meetings.
Receptionist
Duties: Answer phones and direct calls; greet visitors;
process & distribute mail; forward incoming facsimiles; order
& maintain office supplies; open & close the building;
process notary bonds for agency's customers; scanning & word
processing for various departments as needed.
HIT ENTERTAINMENT 03/2003 - 06/2005
Allen, TX
Sales Support Representative & Administrative Assistant
Duties: Provide support to inside and outside sales reps; key
sales orders and returns for multiple accounts; prepare and
distribute Sales reports and graphs; handle set-up of new
customers; maintain department's budget; update weekly retail
analysis reports; provide administrative support to Director
of Sales Planning & Logistics including maintaining calendar,
scheduling meetings, arranging travel, preparing expense
reports, assisting with budget projects, answering phones,
copying and filing; order office supplies for department;
provide administrative support to Vice-President of Sales
when needed; preparation and mailing of Sales materials.
Receptionist
Duties: Greet visitors; answer phones and direct calls; page
employees; update and distribute internal phone directories;
assist Sales and Consumer Services departments by preparing
and distributing reports and graphs, keying consumers'
orders, and responding to consumers' letters; serve as back-
up in Consumer Services when needed; assist various
departments with projects as needed; data entry.
SPECIALTY CABINETS OF WACO 09/2000 - 03/2003
Waco, TX
Bookkeeper
Duties: Weekly payroll; accounts payable; prepare quarterly
and annual tax reports; word processing; reconciliation of
bank account; administrative duties including answering
calls, taking messages, processing mail, copying, faxing and
filing.
BAYLOR UNIVERSITY 09/1997 - 09/2000
Waco, TX
Administrative Assistant, Purchasing & Campus Services
Duties: Process travel-related requisitions and purchase
orders for university; ensure that all requisitions comply
with university policies; arrange for repair and maintenance
of campus vending machines; prepare expense reports;
coordinate mailroom for Robinson Tower; assist Coordinator of
Collegiate Licensing; perform record keeping and
administrative tasks related to pager service; record and
distribute minutes of departmental meetings; obtain 1099
information from new vendors; access vendor files and obtain
vendor information; provide administrative support to
department including answering and directing calls, word
processing, copying and filing.
Administrative Assistant, Regional Science & History Fairs
Duties: Process paperwork; phone and written correspondence
with schools, teachers, local organizations and businesses;
arrange and assist with set-up of board meetings, committee
meetings, and workshops; assist in annual set-up of fairs,
registration, activities and dismantling; create and revise
form letters; assist with design and revision of annual
handbooks, booklets, flyers, programs and T-shirts;
supervision of part-time student assistant; management of
office in Coordinator's absence; administrative duties
including answering, directing and documenting calls, data
entry, word processing, processing mail, copying and filing.
EDUCATION 1996 Graduate of Midway High School in Hewitt, Texas; GPA: 9.5
Courses taken: Business Computer Applications, Microcomputer
Applications, Office Education, Accounting and Business Law.
Member of National Honor Society, 1993-1996
Member of Business Professionals of America, 1996
Completed Excel 2002 Level 2 course at New Horizons Computer
Learning Center in November 2003.
Attended 30+ computer classes as part of Baylor University's
"Striving to Enhance Personal Performance" program. Received
training in Excel, Word, PageMaker, Photoshop, PeopleSoft,
FileMaker Pro and Dreamweaver.
Attended the following staff training seminars at Baylor
University: AMA's 11th Annual Conference for Secretaries and
Administrative Assistants, Fred Pryor's "The Exceptional
Assistant", and "Dealing with Difficult People" by Dr. Donald
Corley.
Completed the following Real Estate Courses through South Texas
College in 2010: Principles of Real Estate, Law of Agency,
Law of Contracts and Real Estate Appraisal.
SKILLS Typing words per minute: 70
Data entry keystrokes per hour: 9,765
Data entry 10-key keystrokes per hour: 8,809
Proficient in Microsoft Word, Excel and Outlook. Knowledgeable
in QuickBooks, FileMaker Pro, PeopleSoft, Adobe PageMaker, JD
Edwards, ShowCase, PowerPoint Presentation, Dreamweaver and
Adobe Photoshop.
Designed and updated a departmental website at Baylor
University.
REFERENCES Mrs. Joan Anderson
Mr. Derrick Rosas
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