Angel S. Brice

**** ***** ***** **********, ** 19810 ( abg9a8@r.postjobfree.com ( (484)

***-****

objective

To enhance my professional abilities, and have the opportunity to work in a position

where I can utilize my talent and experience, which will enable the company and

myself to grow, learn, and mature together.

Experience

April 2010 - May 2011 Delco Alarm Systems

Aston, PA

Projects

Responsible for any and all projects given to me.

Back-up for receptionist.

Saving accounts that canceling.

Responsible for having customers under old Company name, to sign a new contract under

new Company.

Responsible for following up with customers, to insure they received best possible

service.

Small Sales, and Upgrades.

Collections sixty (60)plus days past due.

April 2008 - March 2010 Credit Mediators Inc.

Upper Darby, PA

Certified Collection Specialist/ Floor Supervisor

Responsible for maintaining Company requirements of number of calls and call time,

along with making department quota/goal.

Responsible for overcoming all debtors disputes, if dispute is valid work with the

debtor to resolve the matter.

Responsible for assisting my department with overcoming disputes, irate debtors,

reviewing client documents, along with assisting the collectors with any other issues

that may arise.

Managing daily/weekly meetings to make Department more effective and efficient.

Extra projects that may arise.

March 2007 - December 2007 AmerisourceBergen Valley Forge,

PA

National Accounts Collection Associate

Reviewed daily accounts receivable system generated reports and collections software

diaries for my clients.

Initiated collection and or/ reconciliation efforts for my clients.

Facilitated customer payments by providing necessary documentation to satisfy

customer's payable requirements.

Monitored the credit exposure associated with my national accounts and provide

notification when my clients are approaching their credit limit; determined factors

that contributed to credit exposure, and made recommendations to adjust credit limit

according to the circumstance.

Made my clients feel comfortable to know there is one person they need to contact on

a daily basis. This involved extensive research due to high volume of deductions and

working with every level position throughout AmerisourceBergen company.

Assisted the following departments, accounting, returns, sales force, programmers,

customer service, contacts/charge backs, A/R and A/P with any issues that may have

arose to effectively assist my client.

Worked daily on queries and with programmers for my clients, along with daily contact

with my clients.

Collected millions of dollars on past due accounts.

April 2004 - March 2007 L&V Investment Corp. Glen

Mills, PA

Administrative, Collections, and Office Management

Responsible for Account Payable weekly and Accounts Receivable invoice weekly.

Researched disputed account balances. Corrected errors including misapplied payments,

reversed late charges. Etc.

Reviewed the status of delinquent account and initiated collection action as

appropriate. Collected outstanding balances, expedited monthly statements, maintained

daily business calendar, inventory, performed clerical duties to included typing

letters, copying, filing, and faxing, and any other projects that may have arose.

September 2004 - June 2005 Prime Pay Inc. Malvern, PA

Payroll Specialist

Responsible for assisting my 500 clients on a daily basis, entered payroll

information, answered or explained any tax and payroll questions to client or CPA.

Responsible for changing any imperative business information for tax purposes for

clients to report to state or government.

Responsible for correct quarterly and year end tax information for clients.

Assisted co-workers clients, from entering payroll, assisting irate clients,

responsible for collecting outstanding balances from all clients.

Won award every month for most amount of payroll checks entered, for entire company.

July 2002 - January 2004 The Dime Bank Honesdale, PA

Projects

Assisted customers with various banking issues.

Processed banking transactions and maintained records thereof. Back-up for entire

department.

Completed projects given by department supervisor and various levels of management in

a timely manor.

Computer Operator

Maintained device, jobs, queues, and generated output..

Determined basic problems and supported employees with hardware and software related

issues.

Backed up End of Day activities, monitored system performance, installed PTF's,

maintained ATM processing, a Fedline activities, and ran daily morning reports.

Obtained Credit Bureau Reports and created an in-house document for distribution.

Posted daily transactions for new and existing accounts on the AS/400 system and

related equipment.

October 1998 - October 2001 Empire BlueCross Blueshield

Middletown, NY

Administrative Assistant, Projects, and Training

Assisted with all levels of training, preparation of materials for New Hires,

installation of software, assisted with computer issues, along with any other

maintenance needed.

Telephone coverage for department manager, provided assistance to all levels of

management both internally and externally to Empire.

Completed spreadsheet documents in a timely manor, maintained Organizational Charts

for departments, created efficient work flows for various positions, along with but

not limited to word processing for department, and transcribed meeting minutes held

with prestigious National Accounts.

Updated and added providers on the NASCO mainframe, along with the execution and

maintenance of macros. Maintained Corporate Intranet, office supplies and equipment.

Managed meeting schedules, prepared conference calls and created expense reports,

prepared and distributed various financial reports and participated in special

projects.

educational background

2002 - 2004 Sussex County Community College Newton, NJ

2000 - 2001 Orange County Community College Middletown, NY

technical proficiency

Certified Collection Professional, Microsoft Office Suite, Quick Books, Adobe

PhotoShop, FrontPage, Macromedia Flash 5, Macromedia Fireworks 4, Lotus Notes,

Outlook Express, Visio Professional, IE5 Internet, Basic HTML, and Basic Java

References: Available upon request.

Contact this candidate