Customer Service Administrative Assistant

DIANN RIBAR

512-***-**** Leander, TX

********@*******.***

ADMINISTRATIVE ASSISTANT

. 8+ years performing general office functions including data entry,

typing, and filing

. Strong skills in answering multi-line phones and providing superior

customer service both in person and via telephone

. Effective ability to manage and prioritize multiple tasks

. Skilled in payroll, bookkeeping, and accounts receivable / payable

. Experience in collections and checking / approving credit applications

. Knowledge of Microsoft Word, Excel, PowerPoint, and Internet

. Typing speed 60 wpm

RELEVANT SKILLS

General Office / Clerical

. Performing typing, filing, and data entry of various reports

. Recording required information as needed

. Scheduling appointments; reading and routing correspondence

. Preparing outgoing mail and courier requests

. Maintaining various internal tracking and filing systems

Accounting / Bookkeeping

. Performing general bookkeeping, including payroll and collections

duties

. Managing accounts payable / receivable

. Completed training in Teller Operations through Bank Teller Institute

Customer Service

. Responding to inquiries to inbound calls by providing information and

referrals

. Greeting visitors and directing visitors to appropriate staff

. Performing cashier and key holder duties; compiling daily and end-of-

day reports

. Opening, closing, and securing premises

WORK HISTORY

Office Manager, Texas Sign Builders, Austin, TX, 3 years

File / Data Entry Clerk, Oceanside Police Department (OPD), Oceanside, CA,

3 years

Administrative Assistant, Victim Aid Services, Oceanside, CA, 1 year

Credit Clerk, Arthur Richard's Jewelers, Carlsbad, CA, 2 years

EDUCATION AND TRAINING

Completed 12 hours, Austin Community College, Austin, TX

Financial Management / Banking (currently enrolled)

Completed 19 hours, Mira Costa Junior College, Carlsbad, CA

Legal Administrative Assistant

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