Administrative Assistant Manager
Resume:
CHANDRA SHIELDS
STONE MOUNTAIN, GA 30088
***********@*****.***
Objective: To obtain an Administrative Support/Customer Care position
Experience:
DOCUMENT CENTER CLERK
February 2011-May2011 Advantage Staffing Services Duluth, GA
• Assembled booklets including hole punching, and binding with a comb
• Sorted mail
• Packed printed material to be shipped
PROGRAM ASSISTANT
July 2010-October 2010 Navigator Staffing Service--Atlanta, GA
• Processed claimants letter to be mailed in a timely manner
• Conducted patient appointment follow-up calls
• Replenished printer with paper as needed
• Restocked supplies
• Directed claimant calls to assigned adjudicators
• Sorted and distributed mail
• Handled inbound and outbound faxes
WATER BILLING CLERK
August 2009-January 2010 City of Belzoni--Belzoni, MS
• Tabulated and posted data in record books
• Prepared, issued, and sent out receipts and bills
• Handled complaints
• Opened new accounts
• Accepted utility bill payments
• Sorted and distributed mail
• Distributed payroll checks
• Processed and coded purchase orders
• Dispatcher
• Organized daily service schedules
• Handled customer accounts
CUSTOMER CARE ASSOCIATE
November 2005-March 2008 Lowe’s--Flowood, MS
• Operated cash register to itemize and total customer’s purchases
• Inventory control
• Trained new hires
• Processed credit applications and payments
ASSISTANT MANAGER
December 2000-August 2003 Wherehouse Music--Decatur, GA
• Operated cash register to itemize customers purchases
• Stocked shelved and marked prices on merchandise
• Counted money in cash drawer before and after work shift
• Supervised 7 employees and scheduled work hours
• Responsible for opening and closing facility
• Processed payroll
• Inventory control
• Trained new hires
LEAD CASHIER
August 1999-August 2000 Winn-Dixie--Stone Mountain, GA
• Operated cash register to itemize and total customers purchases
• Counted money in cash drawer before and after work shift
• Cashed checks
• Trained new hires
• Inventory control
ADMINISTRATIVE ASSISTANT
March 1994-July 1999 Shields Express--Belzoni, MS
• Receptionist
• Handled customer accounts
• Organized daily service schedules
• Processed payroll
• Kept records of services in progress
EDUCATION:
Virginia College Jackson, MS
Associate’s Degree 2006
References available on request
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