Administrative Assistant Customer Service

LeAnn Wissink

**** ** ***** ***., **** E, Carlsbad CA 92009 Phone: 760-***-****

*****.*********@*****.***

Objective An Administrative Assistant position in the Carlsbad area where I can use my

broad range of Office Management skills and experience to provide excellent

service to an employer in any industry.

Career Overview 10 years experience as an Administrative Assistant for a large multi-national

engineering company. Maintained a friendly office setting and worked

professionally with management, fellow employees and clients. Competent in

providing multiple services using my broad base of office skills. Am proficient at

multi-tasking and neat and well organized. Have an additional 14 years of

customer service experience in banking as a teller and new accounts/loan

interviewing.

Core Strengths

Have knowledge and experience in nearly all Administrative Assistant

•

duties.

• Insist on high quality work, have strong work ethics and a positive attitude.

• Basic knowledge in computer skills Microsoft Office: Word, Outlook Excel

and PowerPoint.

• An excellent planner who readily adapts to change.

• Capable of prioritizing multiple tasks to meet tight deadlines without

compromising quality.

• Skilled in working with co-workers to provide exceptional personalized

service both to management and to clients.

• Always follow company procedures and policies.

• Very reliable: have perfect attendance over the past 10 years and in

previous positions, during prior years.

• Above average marks on performance reviews.

Experience Atkins, (formerly PBS&J), Carlsbad, Ca. October 9, 2000 to April 29, 2011

Program Assistant II

Atkins is a Consulting Engineer company based in the UK. Services include Design,

Planning and Construction of Private and Government federal and municipal projects.

In the position of Program Assistant II, I provided administrative support skills for the whole office in Encinitas

and later in Carlsbad.

Performed front desk duties: phones, deliveries, building maintenance and mail

distribution.

Edited and finalized multiple client reports by collecting information, proofreading,

copying and binding.

Processed employee expense reports in Oracle.

Processed files for Iron Mountain and maintained the archive database .

Processed contracts and ordered insurance certificates in conjunction with the

legal

department.

Made travel arrangements for Senior Vice Presidents and input into their MS

Outlook

calendars.

Planned employee and client meetings including catering arrangements.

Maintained Excel data sheets for projects and groups.

Prepared office shipments for Fedex and UPS.

Wissink: Page 2 of 2

Maintained copy machines and printers by calling for service when necessary.

Created files and filed documents for all current projects.

Planned and directed office moves to 2 different locations.

Completed several required SDCWA SCOOP notebooks for marketing proposals.

Inventory supplies, research pricing and ordered office supplies.

Education

& Training B. S. in Education, University of Texas, Austin

MS Office tutorials and workshops

Interests I enjoy the challenge of being a team player.

I keep my organizational skills at an excellent level.

Personal interest: following professional golf on TV

Contact this candidate