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Customer Service Management

Location:
Charleston, SC, 29407
Posted:
June 23, 2011

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Resume:

Alicia M. Gage

**** ********* ***** **********, ** 29407 843-***-****

abg97q@r.postjobfree.com

Objective

To secure a position that will lead to a lasting relationship in the field

of finance.

Education

Bachelor of Business Administration in Finance Graduation

Date: May 2010

Francis Marion University, Florence South Carolina (AACSB Accredited)

* Cumulative GPA: 3.527/4.0

GPA in Finance: 3.3/4.0

Honors and Awards

* Recipient of Life Scholarship for four years at Francis Marion University

* Dean's List for seven consecutive semesters

* Member of Young Professionals at Francis Marion University

* Beta Gamma Sigma

Employment Experience

Teller Branch Banking and Trust June

2010-Present

* Customer service experience

* Trusted with confidential information

* Expanded knowledge in the banking system

Cashier Pressing Club Dry Cleaners June 2009-December

2010

* Developed beginner management skills

* Learned methods of cleaning for specific type of clothing

* Fundamentals of reliability and trustworthiness

Summer Intern Girl Scouts of Eastern South Carolina June 2008-August

2008

* Money management skills in the collection of camp payments

* Developed beginner skills with switchboard

* Developed problem-solving skills

Sales Associate Ann Taylor Factory Store May 2008-December

2008

* Ability to multi-task

* Customer service experience

* Expanded knowledge in effective inventory control

Summer Intern Johnson & Johnson Insurance Company Summers of 2006-

2007

* Developed intermediate skills in data entry

* Expanded knowledge in time-management with month-end closings

* Accounting experience in AS400

Office Assistant Hart's Landscaping June 2005- August

2005

Beginner computer experience in Microsoft Word, Excel, and PowerPoint

Accounting experience in payroll

Increased WPM from 28 to 34

Summer Intern South Carolina State Ports Authority May

2004-Aug 2004

* Ability to multi-task

* Customers service experience

* Beginner experience in answering phones



Contact this candidate