Customer Service Management
Resume:
Alicia M. Gage
**** ********* ***** **********, ** 29407 843-***-****
*************@*****.***
Objective
To secure a position that will lead to a lasting relationship in the field
of finance.
Education
Bachelor of Business Administration in Finance Graduation
Date: May 2010
Francis Marion University, Florence South Carolina (AACSB Accredited)
* Cumulative GPA: 3.527/4.0
GPA in Finance: 3.3/4.0
Honors and Awards
* Recipient of Life Scholarship for four years at Francis Marion University
* Dean's List for seven consecutive semesters
* Member of Young Professionals at Francis Marion University
* Beta Gamma Sigma
Employment Experience
Teller Branch Banking and Trust June
2010-Present
* Customer service experience
* Trusted with confidential information
* Expanded knowledge in the banking system
Cashier Pressing Club Dry Cleaners June 2009-December
2010
* Developed beginner management skills
* Learned methods of cleaning for specific type of clothing
* Fundamentals of reliability and trustworthiness
Summer Intern Girl Scouts of Eastern South Carolina June 2008-August
2008
* Money management skills in the collection of camp payments
* Developed beginner skills with switchboard
* Developed problem-solving skills
Sales Associate Ann Taylor Factory Store May 2008-December
2008
* Ability to multi-task
* Customer service experience
* Expanded knowledge in effective inventory control
Summer Intern Johnson & Johnson Insurance Company Summers of 2006-
2007
* Developed intermediate skills in data entry
* Expanded knowledge in time-management with month-end closings
* Accounting experience in AS400
Office Assistant Hart's Landscaping June 2005- August
2005
Beginner computer experience in Microsoft Word, Excel, and PowerPoint
Accounting experience in payroll
Increased WPM from 28 to 34
Summer Intern South Carolina State Ports Authority May
2004-Aug 2004
* Ability to multi-task
* Customers service experience
* Beginner experience in answering phones
Contact this candidate