Customer Service Sales Representative

NICOLE WAKAMIYA

Cerritos, CA *****

562-***-**** (cell)

****.********@*****.***

SUMMARY

Enjoys working in a fast paced environment. Excellent organizational and

time management skills. Goal-oriented and committed to completing tasks.

Seeking a job environment where I can grow, learn and bring new ideas.

PROFESSIONAL EXPERIENCE

UCI BOOKSTORE Irvine, CA

August 2008 - Present

Cashier/Customer Service

. Provide excellent customer service for UCI store and campus events.

. Created advertising items to promote campus events.

. Modeled UCI clothing and merchandise for UCI web site

BEACH HOUSE PUBLIC RELATIONS Newport Beach, CA September 2010 -

December 2010

Beauty, Fashion, Hair Product Intern

. Wrote weekly articles for blog site and posted upcoming events on web

sites

. Updated database, package and sent out product pitches

PURE EVOLUTION PRODUCTIONS Costa Mesa, CA

June 2010 - November 2010

Event Planning Intern

. Assisted with behind the scenes planning of events

. Scheduled and planned cross promotional events with clothing companies

ROMANOS MACARONI GRILL Cerritos, CA

February 2007 - August 2007

Greeter/Togo Specialist

. Greeted customers on their way in and out of the restaurant.

. Assisted servers with their duties and introduced the menu and

specials to the customers

NORDSTROM, Cerritos, CA/Santa Anita, CA

May 2005 - August 2006

Brass Plum (B.P.) Fashion Board Intern/Sales Representative

Sales Representative (June 2006 - August 2006)

. Promote special items and deliver excellent customer service

. Served as a personal shopper for customers, assisting them with

merchandise selections.

B.P Fashion Board Intern (May 2005 - May 2006)

. Attended monthly meetings that covered topics about fashion,

Nordstrom's higher positions within the company and about the

important components to excellent customer service.

. Worked on department floor to get experience and practice customer

service skills.

. Assisted the sales reps; worked on other events and promos that took

place in the department.

. Participated in fashion shows and learned about fashion show

preparation

EDUCATION

B.A. Psychology & Social Behavior

UNIVERSITY OF CALIFORNIA, IRVINE CA

COMMUNITY INVOLVEMENT

UCLA Children's Hospital - Party on the Pier - 2 years

Special Olympics - Winter 2008

South East Japanese Community Center fundraising events - 10 years

Children's Ministry at Sea Coast Grace - 4 Years

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