Customer Service Representative

Octavia Odom

*** ******* **. *** *

Glen Burnie, MD 21060

443-***-****

************@*****.***

Objective:

To obtain a position in an office setting, providing exceptional

administrative and customer service support.

Education:

2007-2010

University of Maryland Eastern Shore Princess

Anne, MD

-Sophomore majoring in Rehabilitation Services

2003-2007

Arundel Senior High School Gambrills, MD

-college and career completer

Experience:

2006-2008

Beaver Creek Childcare and Kindergarten Inc. Gambrills, MD

-teacher's aide

-Created fundamental lesson plans for the preschool-age

-Supervised children ages 5 -12

- Assisted the school age children with homework

-Filed and organized paperwork

2009-2010 Gambrills, MD

Righttime Medical Care Center

-Welcome desk representative

-schedules patient appointments

-checks and verifies insurance eligibility

-provides discharge information to the patient when leaving the

facility

-creates spreadsheets calculating daily doctor to patient ratios

2010

Cardiology Associates, P.C Annapolis, MD

-Patient Services Representative

-Checks patients in for appointments

-Schedules future appointments for patient

-Posts charges to patient insurance

Present

Anne Arundel Diagnostic Imaging Annapolis, MD

-Customer Service Representative

- Registers patients for outpatient diagnostic imaging

- schedules appointments for future exams

Contact this candidate