Management Manager

Debra Olivero

**** ******* *****

Indian Head Park, IL 60525

C: 240-***-**** * E: ******@******.**

Summary: To obtain a management or director position with an organization

that utilizes my extensive background and professional expertise planning

and supervising projects, running special events and leading team

professionals to achieve measurable and quantifiable successes.

Areas of Expertise:

Operations Management Marketing/Budgeting/ Evaluation Project

Management

Recruitment/Hiring Staff Development/Training &

Performance Executive Management

Preparation/Logistics Event Catering/Social Event Planning

Vendor Negotiations

Summary of Skills:

- Expert meeting and event planner for attendees up to 2,000 people and

budgets up to $2 million.

- Grow catering operations with full P&L responsibility for boutique and

high-end unique properties.

- Establish best practices for catering business operations, increasing

efficiency and productivity.

- Superior knowledge of administration, marketing, promotion and

strategic planning.

- Highly skilled with computers, software (MS Office Suite, Adobe

Creative Suite) Database, Web development (organizational

hierarchy/structure).

- Excellent written, verbal communication and presentation skills.

- Sound organizational skills, extremely detail oriented, strong

interpersonal skills.

- Effective multi-tasking, time management skills, ability to manage

deadliness & deliverables.

Professional Experience:

September 2009 to Present

FirstHealth, Community Health Services, Pinehurst, NC 28374

Community Health - Mobile Health Services Manager

- Manage and coordinate all community and mobile health activities.

- Establish policies and procedures and ensure practices are consistent

with regulatory agencies.

- Project coordination with Communications and IT departments.

- Effectively apply methodology and enforce all management standards.

- Review, recommend and implement changes to departmental programs and

projects.

- Assist directors in creating and executing work plans; revisions to

meet ongoing requirements.

- Present policies and issue related program material to executive and

public audiences.

- Serve as Chairperson for FirstFit (Employee Wellness) Committee

- Apply overall hospital and departmental philosophy, goals and

objectives; administrative and medical policies and procedures.

- Development and implementation of departmental programs, policy

systems and procedures.

- Develop advertising and community event promotional materials.

- Identify resources and assign staff to accomplish tasks.

- Oversee employee relations; staff recruitment; training and

performance evaluation.

- Lead and motivate employees through in-house training and incentive

plans.

- Increase number of mobile events and attendance.

- Create, update and distribute corporate management reports.

- Manage budgets and accounting reports.

- Coordinate, organize and help facilitate quarterly Community Health

Services Board meetings.

August 2008 to September 2009

Media Management, Southern Pines, NC 28388

Office Administrator/Director of Event Management

- Maintained close supervision on the daily functions of the staff,

ensuring productivity and checking the quality of output.

- Oriented, educated and trained new employees, familiarized them with

their specific responsibilities, communicated in clear terms what was

expected of them and introduced them to the company's vision and

mission statement.

- Managed payroll and ensured accurate, timely and efficient

distribution of salaries.

- Conducted assessments and evaluations on a continuous basis regarding

the performance of the staff and aided in the process of promotion.

- Ensured the maintenance of a working environment that yielded

productivity and furnished essential office supplies.

- Oversaw planning, organizing and managing of the various activities

done within and outside the institution.

- Conducted close observation and made all the essential

recommendations to management regarding increased effectiveness and

increased organization and handling of specific operations within the

company.

- Maintained an effective medium of communication and close

collaboration among the workers in the organization.

- Performed a series of secretarial functions for the upper level

management and provided additional services depending on the

individual policies of the organization.

- Scheduled appointments and meetings for executives and upper level

staff.

- Assisted in the preparation of department budgets and expenses and

reported this information to the executives of the organization.

August 2007 to August 2008

Aramark Corporation, High Point, NC 27262

Director of Catering

- Took over control of the Catering Department and transformed it into a

successful and very efficient division within the Aramark Family.

- Increased sales $300,000 in 9 months to a record of $900,000 for High

Point University and reduced labor costs at the same time.

- Increased profit percentage a total of 7% over the targeted rate

required to maintain contractual agreements.

- Supervised all aspects of in-house catering event planning including

bookings, operation of events and billing for up to 2000 guests.

- Oversee employee relations encompassing staff recruitment, training

and performance evaluation.

- Effectively lead and motivated employees through implementation of in-

house training and incentive plans, resulting in increased

productivity levels and employee satisfaction.

- Prepared sales and budgets, consistently meeting or exceeding sales

goals.

- Ensured the integrity of catering operations throughout the university

through excellence in customer service.

- Prepared written and oral communications to lead weekly departmental

operations meetings.

- Provided pre-event and post-event financial support documentation,

weekly budget forecasts and accrual reports.

- Attract, retain, and promote new business through proactive community

service efforts.

- Manage total catering operations in areas of staff management,

customer relations, vendor relations, budgets, inventory control, and

purchasing of food, beverages and small wares.

December 2005 to August 2007

Dow Corning, Midland, MI

Executive Administrative Assistant/Communications Representative

- Assisted the Executive Director, Chief Communications Officer and the

Communications Team.

- Performed general administrative responsibilities.

- Tracked budget and prepared financial reports. Reported budget

findings during monthly management meetings to executives.

- Prepared all written correspondence, invoices and administrative

reports for director.

- Reviewed and organized director's e-mail and calendar.

- Scheduled monthly meetings, coordinated domestic and international

travel arrangements, prepared VISA's for international travel;

documentation/presentations for meetings, processed and reviewed all

department travel expense reports.

- Planned, organized and implemented global meetings and events

including catering, audio-visual needs and team events.

- Developed and updated Crisis Management Plan.

Additional Related Professional Experience:

Federal Signal Corporation, Oak Brook, IL

Executive Assistant to CEO and CFO

Salvation Army - Harbor Light, Detroit, MI

Senior Event Director/Office Administrator

Frederick Community College - Frederick, MD

Senior Meeting Planner/Executive Assistant to Director

WPS Media - Point of Rocks, MD

Director of Events/Administrative Manager

Janis, Schuelke & Wechsler - Washington, DC (White Collar Crime -

Litigation)

Executive Assistant to Schuelke & Wechsler

Lansdowne Conference Resort - Benchmark Property, Leesburg, VA

Director of Catering

Lettuce Entertain You - Ambassador East Hotel & Pump Room, Chicago, IL

Director of Catering

Seasons Restaurant, Long Grove, IL

Director of Catering

Gerstein, Murray & Bicknell - Chicago, IL (Trademark - Litigation)

Executive Assistant to Murray

Riverside Country Club, Riverside, IL

Assistant Club Manager, Food & Beverage Director

Education:

Almeda University, Boise, Idaho

Bachelor of Science, Hotel and Restaurant Management, 2010

Oakland University, Rochester, Michigan

Biology Major, Mathematics Minor, Completed two years.

Contact this candidate