Customer Service Sales Representative

ROBYN L.NOWICKI

* *** ****** **. 410-***-****

Owings Mills, MD. 21117 *********@*******.***

SUMMARY

Client-focused, quality-driven and service-oriented professional with a

successful track record for enhancing businesses and effective client

support services. Talent for implementing strategies necessary for

successful financial and organizational growth. Exceptional communicator

with productivity while working in both team-based and self-managed

projects.

EMPLOYMENT HISTORY

Customer Relations 1/2010-8/2010

Timber Ridge Camp Reisterstown, MD.

. Enrolling campers for a summer overnight camp.

. Arranged transportation schedules for campers.

. Assisted in recruiting prospective campers and served as

communications liaison between parents and camp owners.

Customer Service Representative 2007-2009

Midway Industries Reisterstown, MD.

. Assisted clients with product inquiries and billing issues.

. Specialized in needs assessment, problem resolution and account

retention.

. Collected delinquent accounts and negotiated settlement.

Membership Coordinator 1999-2007

Chizuk Amuno Congregation Pikesville, MD.

. Responsible for recruiting new members and servicing current member

needs.

Marketing Representative 1990-2007

Designer Baskets Owings Mills, MD

. Started and owned a home-based business selling custom made baskets to

businesses and individuals.

Sales Representative 1987-1990

Martin's West Inc. Woodlawn, MD.

. Worked directly with businesses and individuals to plan various

corporate events and parties.

ADDITIONAL RELEVANT EXPERIENCE

Marketing Representative Cable & Wireless Baltimore, MD.

Account Executive Money Mailer Pikesville, MD.

Sales Executive WQSR-FM Radio Baltimore, MD.

EDUCATION

Bachelor of Arts Degree University of South Florida

Major-Organizational Communications

REFERENCES

Furnished upon request

Contact this candidate