Customer Service Manager

Jennifer Sulpizi

* ****** *****

Sicklerville, NJ 08081

********@*******.***

Cell: 609-***-**** Home: 609-***-****

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Career Skills

Microsoft Office

Excellent Customer Service Skills

Skilled at Organization/Attention to detail

Career Training

CPR/First Aid Training (2010)

Child Care Support Network Training (2010)

After-School Program Course (2010)

Personal Strengths

Self-Motivated

Energetic

Creative

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Education

La Salle University

Philadelphia, PA

Degree: B.A. in Psychology

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Experience

Cedarbrook Academy Daycare and Preschool

26 North Route 73, Cedar Brook, NJ 08018

609-***-****

April 2007-Present, Full-Time Employee

Title(s): Head Manager, Activities Coordinator, Before/After-School

Coordinator, Teacher, and Caregiver.

• Manager Duties

1. Supervise daily operations.

2. Organize and conduct monthly staff meetings.

3. Reinforce all policies and procedures.

4. Training of new staff.

5. Organize and conduct new student tour and orientation.

6. Work directly with the Owner and Director to improve the quality and

function of the school.

• Activities Coordinator

1. Organize and plan all school functions (Open Houses, Holiday Parties,

Fundraisers, and Graduation Commencements).

• Before and After-School Coordinator

1. Plan and implement age appropriate activities for children grades K-4.

2. Delegate various staff members to assist in the reinforcement of planned

activities.

• Teacher and Caregiver

1. Plan and implement activities that stimulate growth in language, social,

and motor skills for children six weeks to six years.

2. Direct communication with parent/guardian regarding a child’s behavior,

development, and any concerns.

3. Serve as a role model for the children emphasizing positivity and

encouragement academically and socially.

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Other Experience

Camden County Animal Shelter

Blackwood, NJ 08012

Volunteer (2009-Present)

Writing Fellows Program

La Salle University

Writing Tutor (2008-2011)

Family Services

Westampton, NJ 08060

Learning Experience Volunteer (2010)

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