Customer Service Medical
Resume:
Elyse M. Brokaw
Santa Cruz, CA 95060
******.*****@*****.***
Education
• Oregon State University - Undergraduate Degree Received June 2011
Major: Public Health
Option: Health Management and Policy
• Skills:
OHSU Epic: Cadence, EpicCare Excellent Customer Service
Microsoft Office Patient scheduling experience
Language: some Spanish Medical Coding and Billing Knowledge
Work Experience in the Health Field
Oregon Health & Science University
OHSU Family Medicine Department April – June 2011
• Interned full-time with the Director of Finance, Mr. Ben Cox, MBA
• Trained as a PAS specialist, worked in the clinic setting making patient appointments and performed
secretarial duties.
• Designed a Medical Home model, Group Medical Visits for Diabetes patients.
• Helped design the OSHU Family Medicine Health Partnership Program.
Volunteer Related Experience in the Health Field
Brighton, UK
The University of Sussex June-August 2010
• Courses studied: Future Healthcare Systems and Health in a Global Perspective
Santa Cruz, CA
Dominican Hospital June-August 2008
• Volunteered at Dominican Hospital Pediatrics Clinic
• Provided care to the underserved population
• Helped design a healthy food distribution project
Work Experience
Santa Cruz, CA
Marini’s Munchies April 2006- August 2009
• Supervisor
• Worked well under pressure
• Excellent customer service skills
• Regulated cash flow, made proper transfers and managed proper documentation of sales receipts.
Professional Organizations
• American College of Healthcare Executives
o Oregon State University student group – Society of Healthcare Executives, Communications
Officer
• American College of Health Care Administrators
o Oregon State University student group – ACHCA, Vice president
• Medical Group Management Association
o Student associate
Contact this candidate