Customer Service Administrative Assistant

Tauwana Davis Grant

**** ********

Duncanville, TX 75137

**********@*****.*** 469-***-****

PROFESSIONAL EXPERIENCE

Easter Seals North Texas -Carrollton Texas 75010 -Current

Therapeutic and Autism Administrative Assistant Assist Vice President with

administrative duties related to the programs and employees. Assist

departments as needed. Assist Lead staff for outreach rehabilitation

program, Autism treatment program, Texas Star academy, and training

programs. Provide Travel arrangements, meetings, and calendars, work on

special projects performing research,processing timesheets,new hire

paper work,maintain PTO and creating spreadsheets, handle correspondence,

accounting functions, creating flyers newsletters, emails, and general

office duties

Mosaic Sales Marketing Solutions -Irving TX 75038 March 2009-April 2010

Corporate Receptionist-HR assistant Managed front office, Greet clients,

maintain and managed employee PTO, Verifications specialist, assist with

federal documents Resolve employment conflicts, customer service, maintain

calendars and meetings, update corporate office directories -Department

Liaison

HOK Engineering Dallas TX 75201 May 2006-January 2009

Executive Receptionist Clerical assistance, filing, data entry Managed

front office, effectively route calls, greet clients, maintain company

travel, assisted staff with responses to customer inquires/responses.

Processed and managed security badges parking ledger, order office

supplies.

Corporate Magic (Gaylord) February 2004-April 2006

Office Assistant Office clerical support, distribute mail, order supplies,

managed travel calendars for executive personnel, managed and maintain

front office accounting assistant- processing payroll, perform other task

as assigned

Brockettee Davis Drake Engineering July 2000-January 2004

Corporate Receptionist Clerical, supports and managed front office,

schedule conference rooms meetings, catering travel calendars for

executives, managed and maintain FED EX, UPS order office and kitchen

supplies, assist accounting with various task general office duties as

assigned.

Skills Excellent keyboarding word processing skills; type 50WPM Experience

using various phones Computer skills Windows MS Word, Excel, Outlook,

PowerPoint, Receive, and process, knowledge of Rain Tree. Pay force, and

QC, distribute input and maintain documents, familiar with various office

machines excellent customer service, perform other office task as assigned.

Strong organizational and communication skills.

Education Lemoyne Owen College, Memphis TN, Dallas Community College-Human

Service Mgmt leadership (Current) Mediation certificate -El Centro

REFERENCES AVAILABLE UPON REQUEST

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