Lynn Craven Hamby
Lenoir, NC 28645
Cell: 828-***-****
Home: 828-***-****
Office: 828-***-****
e-mail: ***********@*********.***
_______________________________________________________________________
EDUCATION: Lenoir-Rhyne College, Hickory, NC
Bachelor of Arts - Business Administration, May 1994
EXPERIENCE:
Furniture Brands International- June 1999 to Present:
July 2007 to Furniture Brands - Drexel Heritage Furnishings,
Inc., Longview, NC
Present Manager of Web Services and Communications/ Dealer
Support/ Assistant to Senior Vice President Sales
. Submit Daily, Weekly and Monthly Sales Reports to
corporate office - includes weekly sales call
schedules, weekly rate of sales of DH collections,
weekly rate of sales by dealers, collections shown
on dealers floors, collateral reports (usage of
catalogs, price lists, wood finish panels, etc.)
. Responsible for maintaining and updating three
websites used by consumers, dealers and sales
representatives: www.drexelheritage.com;
www.dhwelcomehome.com; www.drexeldealers.com which
includes updating pricing, photography,
configurations, dealer locator, website audits
. Set up and Assign new user id's and passwords;
website training and SMARTworks training; support
store tag program usage
. Assist and support sales representatives and
dealers with any web issues; work closely with IT
programmers to continually enhance the websites
. Manage three company outlook boxes:
**************@*********.*** - dealers link to
management; **************@**************.*** -
invoice and acknowledgment system for Drexel
Heritage, Henredon and Hickory Chair;
****@**************.*** - To the Design Trade Only
website
. Use RightFax system
. Creating and distributing weekly newsletter;
distribution of all mass e-mails/e-blasts
pertaining to Sales & Marketing for dealers,
consumers, sales representatives and internal
employees
. Spring & Fall market attendance: all front desk
operations; prepare market notebooks for market
rotations; meet with retailers on
internet/computer issues; support sales force with
computer needs; create & distribute CD/DVD's of
market photography
. Submit all expense reports and monthly stipends
for sales representatives
Page 2 Resume: Lynn C. Hamby
July 2002 to Furniture Brands - Lane Home Builder Services,
Conover, NC
June 2007 Director of Administration / Project Manager
. Lane Home Builder Services is a single source for
model home merchandising of furnishings,
accessories, and rugs which includes approximately
seven furniture vendors and one-hundred accessory
vendors - a "one stop shopping experience
including installation and setup" for home
builders nationwide
. Used QuickBooks Enterprise Solutions to enter
orders, set up warehousing, market research for
demographics, psychographic and regional
preferences of builder, organize and maintain
logistics on each project which includes
transportation, warehousing, consolidation,
installation and debris removal, handling freight
claims and repair costs, invoicing of final
project billings
. Maintained customer account listings, submit
credit applications for approval; maintain updated
catalogs and product prices lists for LHBS
division; extensive product knowledge, customer
service, and process credit card payments through
Lane Furniture
. Traveled to job sites to oversee projects, made
all travel arrangements for crew (air fare, car,
hotel, meals), scheduled warehouse deliveries
. Trade Shows including International Builders Show
with over 1900 exhibitors and 100,000 attendees -
coordinated installation and dismantle of booth,
product displays, managed trade show budgets
June 1999 to Furniture Brands - Drexel Heritage Furnishings,
Inc., Drexel, NC
June 2002 Assistant to Senior Vice President of Product Design/
Assistant to Senior Vice President of Wood &
Upholstery Merchandising
. Prepared confidential presentations for pre-
markets & markets, composed and prepared
department reports and memos, planned and
maintained department budgets, coordinated
development process of all new product samples,
rendered new market pieces utilizing Adobe
Photoshop, maintained, updated and circulated all
new product development "spec" sheets, planned
travel arrangements and itineraries, prepared High
Point Showroom for Pre-Markets and Markets
including ordering all accessories, supplies,
market dinners and maintenance needs for showroom;
made fabric appointments and wrote fabric orders;
Kaizen and Kanban studies; maintained "war room"
for competitive analysis
February 1998 to Ferguson-Copeland, Ltd., Morganton, NC
June 1999 Assistant Administrator to Product Design/Development
. Organized and maintained price list layouts,
coordinated printing of price lists, maintained
new product catalog information, assisted accounts
and sales representatives with advertising and
marketing needs, directed the distribution of all
sales aids and mailings, maintained computer files
for distribution demands, ordered fabrics;
arranged shipping of supplies via common carriers,
used Federal Express and UPS automated shipping
machines; maintained "war room" for competitive
analysis
August 1995 to William E. Butner, Attorney, Hickory, NC
February 1998 Legal Secretary
. Maintained confidential files; order of conduct,
closed mortgage loans and completed preliminary and
final title work, closed estate files and composed
legal documentation, dictation
October 1990 to Bernhardt Furniture Industries, Lenoir, NC
August 1995 Design Coordinator
. Coordinated all new product samples for
presentations, created and maintained all new
product development information; directed the
distribution of all sales aids and mailings;
maintained sales aids usage and ordered
fulfillment; maintained "war room" for competitive
analysis
COMPUTER: QuickBooks Enterprise Solutions, Microsoft Office 2010, Adobe
Photoshop, Scene7 Software, Powerpoint, Windows Vista,
Oracle