Grace Watt
******@*****.***
**** ****** ** ******* ** 32818
SUMMARY:
Have over 10 years of experience in Quality control, Quality Assurance and
System Analysis. Hands on experience in system testing including
functional, regression, integration testing and user acceptance testing,
used to execution of projects in V-model and Agile methodologies and well
versed with SDLC
SKILLS AND EXPERTISE:
Excellent skills in manual testing and Automation using the scripts of Web
and Client Server Applications.
Over 5 years of experience on user acceptance testing including web
applications and Defect management such as create a defect and track until
it is closed. Also involved in Defect reporting for the metric purpose.
Acted as bridge between development, Business Analysts, QA and Production
support and thereby coordinated the whole development and testing process
under business perspective and took the bottom line for the successful
accomplishment of previous projects.
5 years of experience as a lead for a team of 6 which includes offshore and
onsite resources
Proficient with HP Mercury tool using QTP scripts and Quality Centre 10.0.
7+ years experience with system verification for Telecommunications/Data
Networking /VOIP NetworX end to end testing experience, developing test
plans, and involved in Test plan review and execution project plans and
managing testers and providing high-level consulting services to the client
Worked with the following technologies: FRAM, ATM, EPL, Voice, Service
address validation, TIRKS, Sonet, Metro-Ring MTIPS, Ethernet Gigabit, IPV6
infrastructure, and VLAN products
Hands-on experience testing web services and web-based UIs by calling
different web methods using SOAP tool.
Core Competence lies in Test planning, Test case preparation and Execution,
Bug analysis, Bug Reporting and Risk Analysis and Management.
Experienced in building Requirement traceability Matrix and Business
scenario Usage scenarios as per business functionality.
Performed Functional testing, Regression testing, System testing,
Integration testing, User Acceptance testing & Smoke Testing.
Experience in writing SQL statements to check the validity of database and
to do the backend testing.
Hands-on experience of manual testing of complex GUI system
Competence in communicating with diverse project team members to design and
implement test Proven ability to quickly learn new technology
Involved in Ad-hoc testing, Compatibility and Migration testing and
identifying the Automation Test Cases.
Designing the framework for test automation in HP Mercury Quick test
Professional
Executing Automation scripts for test cases and scenarios of integrated
validation and verification testing.
Good knowledge of WebServices technology,understanding of XML, XSD and
WSDL
Possess problem solving skills, communication and co-ordination skills
coupled with a keen analytical aptitude along with a great sense of
responsibility in execution.
TECHNICAL SKILLS:
Testing Tools: Quick Test Professional 9.5, Win Runner 8.2, SOAP test
Repository Tools: Quality Center 9.5, Track Record
Languages: C, C++, Java, JSP, EJB, ASP.NET, VB.NET and PL/SQL
Databases: SQL Server 2005 and Oracle10g
Operating Systems: Windows 2000/XP/2003 and UNIX.
Servers: Web Logic, Web Sphere and IIS
PROFESSIONAL EXPERIENCE:
Project Name Qwest NetworX-OOR,L2L3 VPN
Client Qwest Communications Inc...
Location Dublin, OH, USA
Duration Feb 2006 - March 2011
Synopsis:
Qwest Communications International, Inc is a large telecommunications
carrier. Qwest provides local service in 14 western U.S. states. It
provides voice, backbone data services, and digital television in some
areas. It operates in three segments: Wire line Services, Wireless
Services, and Other Services. Qwest Communications also provides long-
distance services and broadband data, as well as voice and video
communications globally.
Its primary functions include order management, assignment, and access
facility coordination for all dedicated Qwest services (including Point-to-
Point, Private Line, Dedicated Access Lines, Sonet, Frame/ATM and IP, VOIP
and BVOIP).
Roles and Responsibilities:
As a technical lead/Sr. Functional Tester of team size 6, involved in
interacting with the development team and business analysts in
understanding the business requirements, creating test plan, test
procedures, test cases and test scripts
Participated in Business Walkthroughs to understand change in Business
functionality and its impact and to create Business Use cases.
Actively involved in preparing Test Data, Test Scenarios, and Test Cases to
test the performance of the application and executed them manually
Assisting in identifying, analyzing, mitigating and responding to project
and operational risks
Participating in identifying configuration changes
Tested functionality that meet customer requirements
Involved in GUI, Functional, integration and Regression Testing.
Have Working knowledge of the following products: FRAM, ATM,EPL, Managed
Service, MTIPS, Ethernet Gigabit, L2/L3, ATM,IPV6 and VLAN
Hands-on experience of Ordering and Provisioning system interact with
other systems application
Working knowledge of Tirks, CORE and Router equipments such as MNL-PRIV-10,
CSS-PRIV-01,CISCO,JUNIPER and alcatel lucent etc
Hands-on experience of Sonet Metro-Ring, VOIP and BVOIP provisioning
systems
Ability to execute test cases manually and use automation scripts to run
sanity test
Risk Analysis and Management, Cost benefit analysis in selection of
functional test cases, efficiency and productivity improvement measures.
Preparation of Estimation & Planning for Manual Execution.
Involved in the setting the framework for test automation in HP Mercury
Quickest Professional.
Done Functionality testing during the various phases of the application
using QC
Uploading Test scripts, Test Scenarios and Test Results in Quality Center
10.0.
Prepare UAT test cases, document test results, ensure client sign off.
Undertake proactive process analysis, identify process gaps and suggest
process improvements.
Casual Analysis and Reporting of the Defects, Decision making about the
defect as input for program change request or not.
Staging validation, production validation and Bug fix Validation.
Tracking defects through to Closure.
Preparing the Metrics, milestones and reports.
Involved in testing different IXC forms as a part of testing for COASTAL
application which is a part of 'The Alliance for Telecommunication Industry
Solutions (ATIS)'
Environment: Quick Test Professional 9.5, Quality Centre 9.5, Java, J2EE,
JSP, Struts, Web logic Server 9, JUnit, log4j, SOAP web services, XML,
XSD, XMLBeans,Oracle9i, Eclipse, CVS,,Windows NT/2000, SQL Server
7.0,data transfer wizard (DTS)
Project Name Flow Stream (Call Sequence)
Client (BT) British Telecommunications,
Duration Feb 2004 - Feb 2006
Synopsis:
This project describes about the Telecom market in the UK and based on the
findings, questioned the need for changing the existing regulation, and if
it will be sensible and beneficial to split British Telecom (BT). OSD is
mid tier server system targeted at automation of order handling. It acts as
a rule driven mid tier server offering simple and product independent
services to client systems wishing to place orders. It will handle the
complexity of placing each order allowing the desktop clients to
concentrate on presentation and selling
Roles and Responsibilities:
As a team lead/Sr tester involved in Test Requirement Analysis with users
and development team
Participated in Business Walkthroughs to understand change in Business
functionality and its impact on test.
Undertake proactive process analysis, identify process gaps and suggest
process improvements.
Guide the VVT team in creation of test specification, testing and creation
of test log
Scheduling of testing phase activities as per the time scales
Configuration management of all deliverable from VVT team
Co-ordination with development team during release of application to VVT
Co-ordination with development team during testing for any errors found and
fixes to be provided
Coordination with different component teams for defect
Preparation of system test cases and test data required for system testing
Reviewing the Test cases prepared and Test results obtained by team
members.
Working knowledge of the following technologies: PSTN and MPSTN
Performed the role of Subject Matter Expert (SME) for Automation Test
factory in QTP
Uploaded manual test scripts into HP Quality Center.
Identified and communicated with team lead and team members any deviations
noted during the execution.
Performed manual testing and maintained documentation as per CMM level 5 on
different types of Testing such as Positive, Negative, Performance and
Black Box.
Preparation of the Final Results Report after analyzing the graphs and
data.
Estimation & Planning for Automation & Manual Execution
Tracking defects using QC (Quality Center)
Tested functionality that meet customer requirements
Involved in GUI, Functional and Regression Testing.
Preparing sign-off document for an application after completion of testing
by VVT team.
Involved in weekly status meetings and test results validation
Involved in offshore-onsite co-ordination calls to get the status and
complete the testing on said time window
Environment: QTP 9.0, Quality Centre 9.0, Java, XML, XMLBeans, Oracle9i,
Toad
Project Name Remote Access
Client Envision Software Systems
Duration Jun 2002 - Feb2004
Synopsis:
Envision software delivers a complete web-based project, operations and
accounting software solution specifically designed to help project-driven
businesses improve performance, streamline operations, and win new
business. To deal with this common situation, Envision software provides
anytime, anywhere access to many of its features. With easy, intuitive Web
access, it delivers needed functionality regardless of whether users are in
the office or on the road. As today's businesses become more virtual and
dynamic in nature, more employees are scattered across remote offices or
working on a contract basis. This can create a challenge. Envision software
has Web accessibility that enables project members to report and securely
access financial information from either internal or external workstations
Roles and Responsibilities:
As a Functional Tester, was involved in interacting with the development
team and business analysts in understanding the business requirements,
creating test plans, test procedures, test cases and test scripts.
Organized process walkthroughs/workshops with the client and stakeholders
Define Process for system and regression testing activities for various
clients
Test plan preparation, Test Scope, Test Objective, Review Test cases.
Reviewing test cases developed by team members
Logging Defects into Test Director
Environment: Winrunner,C, SQL,Excel,Test Director
Project Name Simulation of Digital Audio System
Client MphasiS BFL Limited,
Duration Nov' 2000 - May'2002
Synopsis:
MphasiS Limited (then, MphasiS BFL Limited) is an US-based IT consulting
company MphasiS Corporation and the Indian IT services company BFL Software
Limited. MphasiS supports G1000 companies around the world in the
improvement of their business processes and ability to provide integrated
solutions involving Infrastructure Technology, Application & Business
Process Outsourcing capabilities. The convergence of technologies such as
web services, workflow software and business performance monitoring along
with business intelligence and customer focus drive all our services
delivery offerings. This is the simulation of Digital system such as audio,
camera etc. This project is developed and the simulation is updated on the
Web.
Roles and Responsibilities:
Simulate the digital product using Rapid Java
Involved in Preparation of Test Plan and Test scenarios.
Involved in design, review and execution of the test cases.
Preparation of GUI Test Cases
Ensure that all functional changes to the website are tested to QA
guidelines
Performing the MAT, Functional and Regression test procedures.
Involved in Client Meetings
Participated in QA reviews
Submitting the Bug Report
Environment: Rapid tool, Excel
EDUCATION:
Master of Science in Computer Science from Sri Venkateswara
University,Tirupati -India
Softwarecertifications.org, CSTE Certification