Njum U. Kalu
***-** *** ****** ******, New York *1003
Tel: 516-***-****
*********@*****.***
____________________________________________________________________________
______________________________
PROFILE
. Epic Training and Support Specialist with experience in the
assessment, implementation, deployment
and optimization of training programs. Credentialed in Epic
Clin-Doc and ASAP modules with cross-training
in the Computerized Physician Order Entry module (CPOE) and
the Maternal Child Health module (Stork).
. Knowledgeable of Adult Learning Principles. Job Aid Specialist with
curriculum development expertise.
Skilled workflow analyst. Demonstrated ability to lead teams and
motivate employees while maintaining
alignment with identified objectives and producing results.
Outstanding public speaking skills, computer
literacy, and detail orientation with professional integrity.
EDUCATION
University at Albany, State University of New York
August 06'- May
10' Bachelor of Science in Biology
Minor: Public Health,
Africana Studies
WORK EXPERIENCE
Mount Sinai Hospital, New York, NY
EPIC Support Specialist
January 11'- May 11'
. Successfully supported in 3 Go Lives of the Epic inpatient
applications.
. Served as primary contact for end-users regarding enhancements and
modifications to the system.
. Provided direction and assumed responsibility for one on one training
with end users of departments that
required an Epic application re-train.
. Gathered, analyzed data and made recommendations to improve their
workflow when using the computerized
Application.
EPIC Credentialed Trainer
. Lead over 1200 hours of classroom training with the success of
approximately 500 end-users trained.
. Worked with all roles including Physicians, Nursing Managers, Nurses,
Techs, PCAs, Ba, and Ancillary Staff.
. High multi-tasking skills, able to manage the training of both Clin-
doc and ASAP modules simultaneously.
. Performed administrative duties, such as proxy enrolling end-users in
LMS, re-stocking materials and
informing co-trainers about continual updates to the teaching
materials.
. Participated in the development and maintenance of clinical content,
orders of workflows
and other order builds as needed.
Albany Medical Center, Albany, NY
August 08'- May 10'
Patient Care Associate (PCA) of the Cancer and Hematology Unit
. Collaborated with doctors to ensure that patients are receiving proper
health care
. Attended and communicated with patients in critical situations
. Collected vital signs, measured sugar levels and assisted with ADL's
on a daily basis
. Documented and kept track of patients' progress using an EMR system,
Sorian.
. Proficient in Medical terminology and organizing Medical charts
University at Albany Wellness Center
September 06'-May 07'
Wellness Specialist
. Assured quality customer care by providing assistance regarding
general health and wellness matters
. Administered forums and programs about various health issues such as
healthy eating habit
. Counseled students about how to build a healthy life style
University at Albany, State University of New York
Project Manager September 08'-May 10'
. Directed the planning and execution of fundraising and social events
on the University campus
. Raised over four thousand dollars over the course of 1 week in efforts
to donate to children in Darfur
. Composed news releases and distributed fliers to generate local media
attention
. Reviewed event financial statements to ensure accurate documentation