Customer Service Assistant

Lisa Eredia

***********@*******.***

*** *. ***** ***

Redondo Beach, Ca. 90277

310-***-****

Career Objective: To secure a challenging and rewarding career as a

professional Administrative Assistant.

Education:

Everest College

Gardena, Ca.

Dental Assistant Program

2008-2009

Certifications:

. Certificate of completion - Dental Assistant Diploma

. Coronal Polishing Certification

. X-Ray license

. C.P.R. Certified

Employment History:

Dr. Kashfian, DMD.

2009-2010

Cosmetic Implant Specialist

Position: Dental Assistant

Duties:

. Assisted dentist in management of medical and dental emergencies.

. Instructed patients in oral hygiene and plaque control programs.

. Provided post-operative instructions prescribed by the dentist.

. Exposed dental diagnostic x-rays.

. Poured, trimmed, and polished study casts.

. Collected and recorded medical and dental histories along with patient

vital signs.

Beachside Wellness Center

2008-2009

Long Beach, Ca.

Position: Receptionist/Office Assistant

Duties:

. Answering busy phone system and routing call appropriately.

. Scheduled conference room for staff meetings.

. Data processing and filing (electronic & hard copy).

. Maintain and update Excel scheduling system for patients.

. Proficient with MS Office products (Excel, Word, and PowerPoint)

McCowans Wholesale Distributors

2001-2008

Ranch Palos Verdes, Ca.

Position Office Assistant

Duties:

. Perform and assist in all office related duties.

. Answer busy phones and customer contact list.

. Register customer complaints and concerns; direct to appropriate

personnel.

. Maintain inventory of office supplies and reorder as needed.

Albertsons

1996-2001

Rancho Palos Verdes

Position: Courtesy Clerk

Duties:

. Handle customer service concerns for "walk up" shoppers

. Built holiday gift baskets for store display and customer sales.

. Visual display for seasonal store decorations.

. Assisted the cash register and bakery personnel as needed.

Acapulco Caf ,

1985-1996

Torrance, Ca.

Position: Server/Cashier/Hostess

Duties:

. Server and hostess for one of the longest standing restaurants in

Torrance, Ca.

. Organize and prepare catering events and functions.

. Supervise cash register operations of server staff and balance daily

cash transactions.

. Restaurant key control and cash handling responsibilities.

Special Skills:

. Excellent problem solving skills.

. Prompt, professional, and courteous at all times.

. Honesty, integrity, and respect are my core values to be exercised in

every situation.

. I am viewed by my peers as a hard worker who leads by example.

. Office savvy and computer literate. Excellent with (Excel, Word, &

PowerPoint).

Contact this candidate