Yolandia Green
**** ******** **. ****** ** *****
************@*****.***
Profession Goal
Opportunity in the customer service industry where experience in
creative product development, team leadership, and mass production will
contribute to business growth and success in the USA.
Experience
? Sonic Drive-In (Fast Food) Jan
2008-Sept 2008
Receiving and delivering orders for customers.
Cash handling
Shift leader
? Home depot (customer service)
Dec
2008-Sept 2009
Assisting customers with purchasing items
Answered any questions about items within the website.
Dealing with different customers on a daily basis and helping to
achieve our company goal.
Managing customer accounts.
troubleshooting
Exchanges and refunds
? Carnivals food store (cashier)
May 2009- Oct 2009
Assisting customers with purchasing items
Answering any questions about items within the website.
Dealing with different customers on a daily basis and helping to
achieve our company goal.
? Aegis Communications (Customer Service) Sept 2009-Oct 2011
Inbound call center
Processing bill payments
Assisting members with medical Claims
Assisting members and pharmacies with prescription claims
? Skills
40 wpm
Microsoft word
Excel
Internet
? Education
Samuell High School Graduated 2009
Eastfield Community College
Brookhaven Community College
? References
. Shakeia McKinney (friend) 214-***-****
. Candice Chattam(relative) 214-***-****
. Meewan Branch(mentor) 214-***-****
Summary:
I am a friendly, loyal, and clearly dedicated individual who has an
ambition to succeed in any given environment. Although I have experience in
customer service and retail, I love to learn, and I am always up for a
challenge with any situation. I get along with others very well, while also
working effectively on my own. I am seeking a position where I can excel
and give my very best to my employer.