Manager Assistant

DIANCA JONES

*** *** *** ** **, Apt. ** Hickory, NC 28601

662-***-****, ***********@*****.***

SUMMARY OF QUALIFICATIONS

Highly motivated Criminal Justice graduate seeking a job within the Department of Justice. I acquire

excellent oral and written communication skills and obtain a broad knowledge of the Criminal Justice

system. I also have the ability to work well with extremely diverse populations and community

organizations. I can undertake difficult mandates and meet tight deadlines.

Personal qualities: determined, positive, problem solver, adaptable, and driven. Other skills include:

MS Office (2003, 2007)

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Internship: CBI, Think Smart, S.O.A.P

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Crisis Management

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De escalation techniques

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Therapeutic Protective Holds

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CPR/First Aid Certification

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North Carolina Basic Correctional Officer Training

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EDUCATION

LEES M

CRAE COLLEGE, Banner Elk, NC [2005 2009]

B.S. Criminal Justice

VIRGINIA COLLEGE, Birmingham, AL [2010 PRESENT]

Masters in Cyber Security

WORK EXPERIENCE

Correctional Officer

OOTHILLS CORRECTIONAL,

F, Morganton, NC [2010 PRESENT]

Effectively communicate with inmates and staff members of the general public. Perform search of

persons, places, and objects. Conduct continuous visual and audio surveillance of inmates, both indoor

and outdoor. Transport inmates on approved departmental vehicles at any time, day or night, in any

weather, traffic, and road conditions. Perform rescue functions to include CPR, basic first aid,

physically removing people from dangerous areas and using firefighting equipment to include fire

hoses, extinguishers, and breathing apparatus. Establish and maintain control of violent or

uncooperative inmates. Defend oneself or others against violent attacks. Work assigned posts which

include extended standing, walking, climbing stairs, and exposure to elements.

Mental Health Associate

MOUNTAIN YOUTH ACADEMY,, Mountain City, TN

[2009 Present]

Participate in the development and implementation of students’ behavioral programs by providing care

and close supervision of facility students and documenting behavior, by developing positive

relationships with students and co workers and following facility policies and procedures by

implementing treatment plans and providing crisis intervention as necessary.

Completes accurate and timely documentation on student’s behavior as outlined by policy,

reports observations to relevant staff and makes recommendations based on observations.

Assists in preparation of other behavioral reports and daily activities log as required.

Develops counseling skill methods and techniques under the supervision of program treatment

professionals and uses those skills to conduct periodic individual or group sessions as

necessary, and providing limited one to one contact with students focusing on social

development.

Stimulates students’ interest and cooperation in various individual and group activities and

programs through positive interaction, instruction, supervision, feedback and encouragement.

Maintains safety and security of the facility through close observation and monitoring of the

students, maintaining optimal physical proximity, remaining alert at all times, and using

analytical forethought to anticipate potentially volatile or unsafe situations and proactively

intervene.

Contributes to the effective implementation of individual treatment plans of students

through “line of sight” supervision, positive interaction and role modeling, appropriate

scoring of observed behaviors, and appropriate consequences or limit setting based on

behaviors and programs definition.

Provides appropriate crisis intervention as necessary by anticipating and responding quickly

to escalating behaviors, utilizing de escalation techniques to diffuse the situation, correctly

prioritizing safety concerns, following proper restraint technique guidelines, and displaying

neutral emotions.

Use appropriate counseling skills by de escalating aggression, using active listening skills,

using appropriate tone and volume of voice, providing a high frequency and variety of positive

reinforcements, maintaining appropriate boundaries, and promoting a positive peer culture.

Manager

SUBWAY OF NEWLAND,, Newland, NC [2008 Present]

Maintains overall management responsibilities for the Subway Restaurant.

Directs, coordinates, and participates in the preparation, cooking, wrapping or packing food

serviced or prepared by Restaurant.

Collecting of monies from in house or delivery customers, or assembly food orders.

Directs food preparation personnel to ensure food adheres to standards of quality to maintain

cleanliness of restaurant and equipment.

Conducting interviews, hires, discharges, trains and evaluates all restaurants personal

business.

Compliance responsibilities

Internship

MOUNTAIN VIEW CORRECTIONAL INSTITUTE,, Spruce Pine, NC [2008]

Under the guidance and direction of a Supervising Correctional Officer: [Programs and Custody]

Maintain security and inmate accountability to prevent disturbances, assaults, and escapes.

Enforce rules and regulations

Monitor activities and supervise work assignments of inmates

Searching inmates and their living quarters for contraband

Inspect mail and visitors

Report orally and in writing on inmate conduct and on the quality and quantity of work done

by inmates

Report security breaches, disturbances, violation of rules, and any unusual occurrences

Keep a daily log or record of activities

Coach/Counselor

NANCY LIEBERMAN BASKETBALL CAMP,, Dallas, TX

[2007]

Enhancing and improving overall skills and fundamental development of the game:

Boys and Girls ages 5 17

Fundamentals

Position Play

Station, Transition Drills, and Shooting

Competition and Team Play

ADDITONAL EXPERIENCE/INVOLVEMENT

Assistant to Assistant Coaching, Lees McRae Women’s Basketball [2009]

Professional Women’s Basketball, Kosice [Slovakia 2008]

Professional Women’s Basketball, EBC Rostock [Germany 2007 2008]

Create Scouting Reports, Breakdown film, and create plays for offense/defense

Head Coach/Camp Clinics [Germany 2007 2008]

Mountain Day Community Service Volunteer [2005, 2006, 2007, 2009]

Relay for Life [2009]

Delta Zeta Nu Sorority

Contact this candidate