Customer Service Years Experience

Robert DeWitt

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BEECHGROVE, TN 37018

304-***-****

******.********@*****.***

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CALL CENTER AGENT, CUSTOMER SERVICE REPRESENTATIVE.

Summary of Qualifications

. Skilled with computers: Putty, Linux, Windows, MAC, Microsoft Office,

Quick Books, and many others. Learn new programs easily and quickly.

. 3 years experience in customer service. 3 years experience on the

phone.

. Recently received GED.

. Consecutive highest number of sales, highest pledge amount in

fundraising ($5000 in one pledge)

. Good pronunciation and conversation skills, great "phone voice".

. Very patient, calm tempered.

Relevant Experience

Customer Service

. 3 years employment at a call center making a receiving customer service

calls on behalf of companies such as Comcast Cable, ADT Security

Services, and Cox Communications.

. In the top 10 producers of any campaign and company that was called.

Employment History

121 Direct Response, Parkersburg, WV.

Call Center Agent, 2009 - 2011

WALMART, Oakland, MD

Inventory control specialist, 2004 - 2008

Education

GED, 2011

Tennessee Technology Center, Murfreesboro Tn.

Recently received GED through the state of TN, scored honors level score.

Skills Summary

. Customer service: good with people, can relate to all different types

of people, subtle with selling,

. Telephone skills: speak clearly, good pronunciation, good speaking

voice, conversational.

. Character: calm, patient, easy mannered, handle intense situations

quickly and in a calm fashion

Loyal: willing to work irregular hours, overtime, good reputation for

punctuality and working unscheduled hours when needed.

Contact this candidate