Sales Representative

*** * ******** ***** ** . Bel Air, MD *****

Phone 443-***-**** . E-mail ******.******@*****.***

Lauren heiser

SUMMARY OF QUALIFICATIONS

Results driven sales professional with expertise in maintaining existing

business while driving new business growth. Strengths include effective

negotiation skills, outstanding communication, ability to accurately and

positively convey product knowledge, superior organization, time management

skills, and a commitment to delivering superior service and follow up.

Employment

January 2010- Present

Waste Management

Major Account Representative- Delaware, Maryland, Virginia

Lead sales campaigns for top 20 Construction firms based in

Delaware, Maryland or Virginia while maintaining all construction

projects in Greater Baltimore territory and mentoring other reps.

Current book of business consists of 228 customers and over

$500,000 in annual revenue. Launching the Sales and Marketing

effort for a new recycling facility in Jessup, Maryland.

108.4% Revenue to Goal Jan- May 2011, Leading Construction Segment

118% Revenue to Goal in 2010

Recognitions: Emerald Circle Q1 2011, Q1, Q2, Q3, Q4 2010; Customer

Engagement Award July 2010; JD Power Step Up Star Award August 2010

July 2006- January 2010

Waste Management Construction Sales Specialist

85% Revenue to Goal 2009

101% Revenue to Goal 2008

91% Revenue to Goal 2007

Recognitions: 2008 Circle Of Excellence Winner- Top .1% of sales

force; 2008 Delmarva Sales Person of the Year Nomination; 2008

Sales Superstar; Emerald Circle Q4 2006, Q1 2007

July 2005- July 2006

Waste Management Inside Sales Representative

Commercial Sales Averaged 120% of goal

Recognitions: Emerald Circle Q4 2005, Q1, Q2 2006

Education

September 2001- December 2004 University of Georgia

Grady College of Journalism and Mass Communication Athens,

Georgia

Bachelor of Arts, Journalism, 3.1 GPA

additional qualifications

US Green Building Council LEED AP Certified

Completed Training: Revenue Storm, Professional Sales Negotiations

CRM- Salesforce.com Proficient

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