Customer Service Data Entry

(Gary Lee) Myers

***** ******** ******, *** *******, CA 90025 - (310) 575 - 9787

Email: ********@***.***

Qualifications Summary

Collections - Customer Service professional. Worked in fast-paced

environments that demanded strong organizational skills. Trustworthy,

excellent communicator, negotiator, poised, excellent listener, builds

bridges through dialogue to promote not just clients, but friends. Success

in both customer service and collections hinges upon verbal presentation.

I'm genuine, with a caring, concerned tone of service. Clients trust me.

Capabilities include:

* Collections - like radar - never gives up

* Customer Service & Relations - gracious and thorough

* Data Entry - driven to perform - worked in CMR

* Telephone Support - once a TSPS operator

* Computer - eager to learn new systems

* Accounts Receivable - posted payments

* Applications used: Widows 7, Microsoft Word, Excel, Outlook,

Accpak, Office Mac 2008

Experience Highlights

Collections Specialist:

* Collected from Educators of School Systems Nationwide, for a

Record Company, from retailers nationwide,

from people in all walks of life. Highly successful.

* Extremely heavy phone calling. I am an excellent communicator.

* Generated, agings, letters, faxes, Emails, spreadsheets, etc.

* Negotiated with post auditors to challenge claims and have them

reduced. Successful at most attempts.

* Saved companies millions of dollars and reversed claims few

others could.

* Worked with other departments to strategize plans of approach.

* On rare occasions worked with collection agencies. Very few

write offs.

* Set balanced and fair credit limits, by developing great

relationships with Dunn & Bradstreet

Customer Service:

* Fielded questions and problems from clients

* Supplied any and all documentation they requested

* Researched extensively to satisfy any challenges

* Worked as an Activities Director at a Retirement Hotel.

* Would mediate between management and guests

* Excellent at resolving problems at all levels in person or over

the phone

Data Entry:

* Worked at Telecommunications company processing checks

* Worked at Educational Consultant Firm processing Course

Registrations

* Collections and Customer Service always involves some type of

Data Entry

Telephone Support:

* Trained as a long distance operator at a Telecommunications

Company

* At various companies relieved the Receptionist on breaks and

lunches

Employment History

* Collection's Specialist, Nyko Technologies, Inc. Los Angeles, CA.

(9+ years) June 01 - Oct 10

* Collection's Specialist, EverMark & Tape, Inc. Los Angeles, CA

* Activities Director, Westwood Horizons, Westwood, CA

* Collection's Specialist, Lee Canter & Assoc. Santa Monica CA.

Education:

Ulster County Community College, Stone Ridge N.Y.

Graduated Dean's List

Concentration in Physical Education

Brockport State Teacher's College, Brockport N.Y.

Attended only 1 year - moved to Los Angeles

Contact this candidate