Customer Service Manager
Resume:
Ericka Callahan
San Francisco, California, 94123
Cell: 415-***-****
Email: *****************@*****.***
Objective: Seeking the position of an office assistant/personal assistant
Summary: Very talented, and hard working experienced restaurant hostess, with
three years of experience in a busy restaurant. Committed to providing a
welcoming environment for customers, and effectively handling many customers
at once within a very busy restaurant. I’m also very experienced with computers,
organizing, filing and performing manager duties.
Qualifications:
Excellent ability to work as a team
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Strong ability in communicating and relating with customers
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Knowledge of taking phone to go orders and with open table
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Successful in handling stressful situations
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Education:
2008 – 2010, Butte College.
2010 – Present, College Of Marin
Professional Experience:
Nanny for family, San Anselmo, California
2011 present
Doing light housework: dishes, making beds, laundry, and organizing
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Pick up the kids from school, and drive to after school activities
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Occasionally run errands when needed
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Helped with homework and did some cooking for the kids
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Sam’s Anchor Café, Tiburon, California.
2010 2011
Restaurant Hostess:
Worked with open table for reservations, and waitlists
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Escorting customers to tables, providing menus, and telling the guest the
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special for the night
Help servers run food and fill up costumers water glasses
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Assisted servers to void items, transfer tables, and add gratuity to their
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tables
Help clean and organize the wait stations
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Take phone to go orders, and orders in person. Help wrap and bag the to go
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orders
Marin Brewing Company, Larkspur, California.
2007 2010
Restaurant Hostess:
Greet all customers in a professional and welcoming manner
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Escorting customers to tables, providing menus, and answering any
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questions
Thanking guests upon departure
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Inspecting restaurant to see if anything needs to be cleaned
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Cleaning and organizing the hostess stand
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Take phone to go orders
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Pottery Barn Kids, Corte Madera, California
2006 – 2007
Sales Associate:
Provided customer service, cashiering, and store maintenance
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- Assisted with stocking the store
Greeted all customers, and assisted them with any questions they had
Contact this candidate