Customer Service Sales

Objective

To obtain an entry-level position in customer service. To offer special assistance listening to customers’

request, questions, comments and concerns. And to provide resourceful information to help assist those

who are in need.

Experience

The Childrens' Depot, Caregiver, Dallas, TX

January 2009 - May 2010

• Educated 2-5yr. olds: Colors, Numbers, Alphabet, etc.

• Taught students using Arts & Crafts/Outside projects.

• Bus Driver: before and after school and during take home hours

• Served PM Snack, Lunch, and Dinner

• Cleaned up the entire, center including sanitizing the toys, before closing up and clocking out.

S&E Call 'N' Delivery Service, Telephone Operator/Order Representative, Dallas, TX

September 2008 - December 2008

• Informed new customers about our company and how our delivery system works

• Input and Updated new and current customer information notify when a customer was past due on

payments.

• Dispatched drivers assigning them in certain location around the DFW area and giving their customer orders

• Inventory and re-stock when needed

• Organized files and completed tasks assigned by our manager

Ross Store (Golden Triangle Mall), Sales/Cashier, Denton, TX

August 2006 - November 2006

• Checked out all customers making sure they was satisfied with their selection of items

• Checked all clothes making sure they all have the correctly priced tags, including sales prices, on them

• Help staff clean/re-stock the entire store during closing hours

GTI Telemarketing, Third Party Verifier, Denton, TX

March 2006 - May 2006

• Accepted Inbound calls only

• Verified Verizon home phone account only

• Upgraded/Edited customer accounts

• Transferred calls when needed

Creative Academy, Caregiver, Cedar Hill, TX

February 2002 - November 2006

• Watched over the Infants, Toddlers, & PreSchoolers

• Taught all subjects including Food Etiquette, Reading, Outside Activities, etc.

Education

Florida Tech University, AA Business Management, Dallas, TX

May 2011 - Present

Duncanville High School, Duncanville, TX

August 2002 - May 2005

• Diploma

• TX Scholar

• 40 Community Service Credit Hours (max 20hr.)

Additional Information

Computer Skills

• Type 53+wpm

• Operate Microsoft Software including: Word, PowerPoint, Excel, Notebook, etc.

• Operate office equipment such as fax machines, copiers, and phone systems

Customer Service Skills

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate

individuals.

• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to

their needs.

References

• Synita Hill 469-***-****

• LaQuita Clemon 469-***-****

• Astyne Reed 214-***-****

Contact this candidate