Sales Customer Service

Brandon Cline

*** ******* **., *********, ** ****7, 337-***-****, **************@*****.***

OBJECTIVE

To obtain a challenging career position where expertise in delivering superb customer service, dynamic communication skills, and

outstanding sales management will be effectively applied towards implementing organizational objectives and goals.

EXPERIENCE

2002 to Present Snap On Tools Lafayette, LA

Franchise Owner

• Planned, designed, and executed strategic sales development initiatives to effectively manage promotional needs and

optimize sales.

• Demonstrated excellent organizational, multitasking, and time management skills.

• Consistently achieved and surpassed projected sales goals.

• Proficiently planned, coordinated, and managed a broad range of activities including monthly and quarterly reporting,

marketing strategies, all aspects of P & L (profit and loss) management, reconciliation of company bank accounts, and

supplies procurement.

• Serviced an account base of 25-30 stops per day throughout 3 parishes.

• Maintained on-going expenses for inventory, vehicle maintenance, and collected accounts receivables.

• Attracted and retained loyal customers by building reputation of integrity, knowledge, and accountability.

• Expertly managed tailgate deliveries and forklift operations for volume product loading and unloading.

• Effectively negotiated sales agreements and terms with potential and existing customers.

• Maintained detailed database of prospects and customers, as well as, documented sales calls to facilitate future follow up.

1997 to 2002 Kajun Audio Lafayette, LA

Store Manager

• Interview, hire, and train all store personnel from sales to installers.

• Applied effective communication skills towards creating and delivering productive training modules for sales staff

development and continued training.

• Conducted weekly team meetings to ensure clear understanding of goals, mission, policies, procedures and overall quality

customer satisfaction.

• Accountable to obtaining store revenue goals and any additional financial objectives deemed necessary by higher levels of

management.

• Responded to special requests and resolved problems directly and through appropriate channels.

• Maintained extensive knowledge of electronics and continued education and training in order to acquire insight of current

technology.

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EDUCATION

1994 Northside High School Lafayette, LA

High School Diploma

• Have extensive knowledge of building materials and construction

COMPUTER KNOWLEDGE

MS Word, Excel, Access, PowerPoint, Outlook, Office Publisher, and Windows

REFERENCES

References are available on request.

Contact this candidate