Quality Assurance Management

Jayvia J. Farthing, MISM

**** ********* **. *** * OWINGS MILLS, MD 21117 ? 551-***-****, VOICE-

MAIL ? ******@***.***, E-MAIL

Professional Summary

Ambitious Information Systems Management professional seeking an

Information Technology Information Assurance career opportunity. U.S.

citizen that is eligible for security clearance. June 2010 completed

coursework experience in configuring security equipment, verifying end-to-

end connectivity between servers and host computers and analyzing security

demands. Solid experience in database administration, process development,

and project life-cycle management. Effective communicator who easily

interfaces with end-users, technical teams, and professionals on all

levels. Demonstrates a results-driven work ethic with an eagerness to learn

and contribute to an organization's goals.

Education & certification

Master of Science - Information Systems Management

Keller Graduate School of Management, Atlanta, GA

GPA: 3.7/4.0, Degree Awarded June 2009

Bachelor of Science - Computer Information Systems Con Business

Caldwell College, Caldwell, NJ

GPA: 3.0/4.0, Degree Awarded May 2003

CompTIA Network+ and Security+ Certification

(Currently Pursuing)

CORE COMPETENCIES

Information Security Configuration Management Web Management

Database Maintenance Systems Administration Network Administration

APPLICABLE skillS

Programming Languages- Visual C#, SQL, Java, C++, HTML, XML, Visual Basic

DBMS- Oracle 10g, Microsoft Access, ZynxHealth

Networking- OpNet version 12.0 Network Analysis and Simulation software,

Cisco Webex

Operating Systems - Windows 7 / XP / 2003 / 2000 / 98 / 95

Project Management- Systems Implementation, Virtual Team Leadership,

Security Analysis, Risk Analysis & Mitigation, Evaluation & Testing,

Resource Utilization, End-User Training

Software - Adobe Acrobat, MS Visio, MS Project, MS Office Suite

Professional experiencE

Lahey Clinic Medical Center, Burlington, MA

Project Coordinator, Performance Improvement and Innovation Dept.

(Feb 2007 - Oct 2008)

. Served as a liason for the information systems and performance

improvement department.

. Promoted standardization of care through coordinating with end-users

essential information needed to understand the requirements of users

and ensuring that accurate data is retrieved from the SQL database.

. Ensured integration between in-house physician orders, pharmacy, and

the electronic health information system through the testing of

implemented database components.

. Reduced the development of physician orders from one year to six

months successively increasing physician performance efficiency.

. Permitted faster access to physician orders through migration of

categorical indexes from the development server to the production

server.

. Reduced data breaches through managing authorized users, setting

security rights, data accuracy, and reporting processes.

. Kept staff motivated and focused while improving productivity through

the development of materials and technical training for end-users.

Jayvia J. Farthing, MISM

BALTIMORE, MD 21020 ? 551-***-****, VOICE-MAIL ? ******@***.***, E-

MAIL

Professional experiencE (continued)

Norvergence, Jersey City, NJ

Office Administrator, Vice President of Network Operations

(March 2004 - July 2004)

. Improved quality assurance through developing Excel reports that

illustrates the end-to-end voice, data, and network security data.

. Reviewed quality assessments with engineering groups to develop status

reports and ensure process development.

. Implemented a system for optimizing production resources and

increasing efficiency.

. Managed a multitude of administrative responsibilities needed to

fulfill daily operations.

Salem Child Development Center, Jersey City, NJ

Financial Assistant, Child Care Services

(July 2003 - Nov 2003)

. Implemented the Office Center software to maintain all pertinent

childcare profiles.

. Developed a weekly transportation Excel report that displayed revenue

received and due for school-aged children.

. Generated weekly, bi-weekly, and monthly Excel reports that reflected

received childcare revenue and delinquent accounts for childcare

services.

Caldwell Connect, Caldwell, NJ

Technical Assistant, Information Technology Dept. (August

2002 - May 2003)

Senior Lab Assistant, Information Technology Dept. (August

1999 - May 2002)

. Successful installation of network interface cards and TCP & IP

performance analysis and testing.

. Ensured effective technical support for LAN while and assisted Lab

Assistants.

. Maintained and reviewed appropriate technical documentation utilizing

an Access database.

. Instructed and assisted faculty, students, and new hires on the use of

hardware systems and software processes.

. Maintained existing systems, upgraded existing hardware and operating

systems, and provided end-user support.

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