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Manager Customer Service

Location:
Valparaiso, IN, 46383
Posted:
July 01, 2011

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Resume:

MICHAEL W. COATSOLONIA

**** ******* ***.

Valparaiso, IN 46383

219-***-****

abg8uk@r.postjobfree.com

PROFESSIONAL OBJECTIVE

To secure a management position of responsibility and challenge that will utilize

my experience, educational background, and leadership abilities.

EDUCATION

Purdue University, School of Technology; West Lafayette, Indiana

Bachelor of Science in Supervision Technology, May 1987

GPA: 4.82/6.0, Major 5.4/6.0

University of Virginia, Darden Business School; Charlottesville, Virginia

Leading Organizational Change Program, February 1999

University of Pennsylvania, Wharton Business School; Philadelphia, Pa.

Leadership 2000 Program, May 2000

WORK EXPERIENCE

SEVERSTAL MISS./SEVERCORR LLC

Columbus, Mississippi; March 2007-Currently

Serve as Galvanizing Manager on the start up and operaton of new Galvanize

Line. Currently building the second.

• Responsible for all aspects of Galvanize Operation

• Hired and trained all employees

• Was prime on the second coil produced; Ran at capacity on first day.

MITTAL STEEL CORPORATION

Burns Harbor Plant- Chesterton, Indiana; April 2005-February 2007

•Served as Operations Manager, Galvanizing/Annealing

•Set every production, quality, yield record for the Burns Harbor Line while

managing.

•Responsible for all aspect of operations of the Hot Dip Coating and

Annealing Operations. Managed costs, quality, yield, safety,

environmental, labor, production, and maintenance of the three

departments.

•Responsible for the practices that led to all the Exposed GA Automotive

business for Bethlehem Steel, and later ISG/Mitttal. Developed Mittal’s

Exposed GI practices.

INTERNATIONAL STEEL GROUP

Burns Harbor Plant- Chesterton, Indiana; June 2003-April 2005

•Served as Operations Manager, Galvanizing/Annealing

BETHLEHEM STEEL CORPORATION

Burns Harbor Plant- Chesterton, Indiana; May 1997-May 2003

•Served as Assistant Superintendent of the Cold Sheet Mill Sept. 99’-Sept. 01’

•Served as General Foreman of the Hot Dip Galvanize Line Sept. 98’-Sept. 99’,

Sept. 01’-May 03’

•Served as Senior Foreman of the Hot Dip Galvanize Line May 97-Aug 98’

Sparrows Point Plant- Sparrows Point, Maryland; July 1989-May 1997

•Served as Senior Foreman of the New Galvanize/Galvalume Line July 93’-May

97’

•Served as a Turn Foreman of the New Galvanize/Galvalume Line

•Worked on the project since Dec. 1991; throughout construction, manning, training,

commissioning, and start-up in Dec. 1992.

•Served as a Turn Foreman in the Coating Lines Department. (Galvalume and

Galvanize Products)

•Served as a Turn Foreman in the Skin Pass and Slitter Department.

•Served as Cold Sheet Mill Coordinator for the Maintenance Plus Program, which

dealt in consulting with the Maintenance Department on their problems with

efficiency and planning.

Philadelphia Sales Office- Blue Bell, Pennsylvania; November 1987-July 1989

•Served as a Customer Service Representative specializing in the plate and

structural products.

•Coordinated initial and ongoing relations with a challenging customer portfolio, included order

solicitation and entry, claims, expediting material, transportation coordination, pricing, and

other customer concerns.

GENERAL MOTORS CORPORATION

BOC Group- Willow Springs, Illinois; Summer Intern 1986

•Served as a Production Supervisor on various assembly lines that performed

welding operations.

•Supervised an average of 35 hourly workers.

•Was responsible for assigning jobs, training, discipline, production rates

and quality.

ACTIVITIES AND HONORS

2000 President’s Award Recipient

•Received as member of Nissan Customer Improvement Team

1999 Gold Award Recipient

•Most prestigious award given within Bethlehem Steel Corporation to highest

performing employees

Sigma Chi Fraternity

•Co-Chairman Terry Fox Memorial Run 1984; largest moneymaker for the

American Cancer Society in Indiana.

Purdue University Distinguished Student



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