Summary
o A career leading and providing identification and implementation of
process based efficiency and effectiveness recommendations spanning
retail, financial services and healthcare companies resulting in
optimization of information technology service delivery.
o Provided leadership in 20+ mainframe, midrange and client server data
center consolidations and relocations with focus on infrastructure
operational effectiveness and efficiency and Information Security for
Federated Department Stores (10), IBM Consulting Group (6) and other
organizations (4).
o Provided cost saving recommendations based on systematic forecasting
and capacity modeling for major financial institutions in the US and
Europe like The Federal Reserve Bank, Chase Manhattan Bank and
Chemical Bank.
o Provided and lead implementation of process based recommendations
resulting in online system availability improvement from 98% to
99.999% of The Federal Reserve mainframe based funds transfer system.
o Provided proven results utilizing the skill, technology and business
management perspective needed by companies to grow their competitive
advantage.
o Established professional reputation as results oriented, effective and
efficient leader with proven skill in keeping people focused, doing
the right thing the right way.
2003 - Present - The Project Group, Practice Leader/consultant
o Provided leadership and direction in closing information security and
process effectiveness and efficiency consulting sales, defining work
products, and ensuring quality deliverables.
o Lead and directed HIPAA Security Assessments combined with
infrastructure effectiveness and efficiency consulting for 40+
healthcare organizations utilizing Microsoft Project to manage and
track project progress and provide effective work plans..
o Provided infrastructure oriented effectiveness, efficiency based
process and technology recommendations for confidential payments
system firm improving service delivery in a combined open source and
Windows delivery environment significantly improving the "meantime-to-
failure"..
o Provided experience based "trusted advisor" recommendations for a
financial services Internet start-up company contributing to "go to
market" strategy and deployment plan with focus on Information
Security protocols, network and data center infrastructure, and
operational processes.
September 2000 - 2003, ePlaced.com, Internet Start-up, Chief Operating
Officer
o Demonstrated ability to motivate and organize staff to keep focused
and centered on relevant priorities and to drive the positive results
required to meet the demands of a start-up company.
o Led proof of concept process for human capital management system
utilizing transaction simulation tools and volume mapped to projected
sales volume.
o Established Project Management Office (PMO) utilizing Microsoft
Project to track delivery of results critical to successful completion
of start-up company projects.
o Leveraged previous skills and experience in Information Technology
management to provide leadership and direction for software product
development, go-to-market strategy, technology selection and
development of client company adoption strategy while optimizing the
deployment of start-up company resources
o Lead product development utilizing DB2/ SQL/ASP/.Net Web technologies
paired with a combination of in-house developers and two concurrent
outside development companies to build 1st and 2nd generation Web
based product recognized in Gartner Group assessment as "upper right"
(leading edge) quadrant.
o Worked with company board members to develop financial projections and
sales strategies to aid in generating $6MM in product investment
capital.
o Established internal operating processes to facilitate quick
assessment of issues and fast responses to deliver flexible, effective
decisions and efficiently manage high growth and change to meet the
requirements of a startup based Web based business.
o Led the software product "proof of concept" process, functional design
and application development process encompassing proven supply chain
management principles and fast moving industry trends in Human Capital
Management necessary to accelerate the delivery to market of this
software product.
1995 - 2000, IBM Consulting Group, Consultant/Practice Leader
o Provided "trusted advisor" based effectiveness and efficiency
recommendations for mainframe and mid-range computing environments in
four greater New York City locations and Bournemouth, United Kingdom
providing a series of cost avoidance and cost saving opportunities
resulting in $150 million cost saving.
o Developed requirements and recommendations to transform a billion
dollar service delivery organization to "market ready" capability by
improving availability of infrastructure systems through enhanced
change, problem management, utilization forecasting and improved
service delivery processes.
o Developed and established Year 2000 Program Management Office (PMO)
for a major financial services firm providing leadership for software
and hardware remediation utilizing complex integrated implementation
of Microsoft Project to track progress.
o Provided technology and process recommendations (proof of concept
process) to simplify ongoing maintenance for 50,000 desktops and
servers resulting in saving the corporation multi-million dollar
upgrades.
o Provided thought leadership and "trusted advisor" recommendations to
improve service delivery while working closely with the infrastructure
senior management team identifying strategic and tactical service
delivery improvement objectives and projects during the largest merger
in financial services industry (Chemical Bank and Chase Manhattan
Bank).
o Provided recommendations encompassing resource deployment, hardware
and software purchasing strategy, defined efficiency and effectiveness
programs, and performed process assessments resulting in significant
cost reductions.
1991 - 1995 - Federal Reserve Bank of Atlanta, Director of Automation and
Security
o Led development of the Federal Reserve Bank Information Technology
infrastructure consolidation strategy by providing experience based
recommendations resulting in error free and on-time transition.
o Provided recommendations resulting in $5 million cost avoidance
enabling the bank to transition according to the Federal Reserve
established timetable and saving the bank real dollars.
o Provided leadership in definition of foundation Information Technology
policies during the Federal Reserve Automation Services (FRAS) system
consolidation as the Secretary of the system wide Security Steering
Group.
o Provided and lead the implementation of process based recommendations
resulting in system availability improvement from 98% to 99.999% of
The Federal Reserve mainframe based funds transfer application
system.
o Contributed significantly to the Federal Reserve Bank's leadership
posture within the Federal Reserve System by providing relevant
content to workgroups focused on encryption key management, security
policy definition and risk assessment process definition.
Education, Training and Associations
o Bachelor of Science degree Mathematics from the University of Georgia.
o Numerous seminars and self study courses in management, leadership and
effectiveness including facilitation, strategy development, security
policy definition and current WEB and network technologies
o Help Desk Consultant - IBM
o Information Technology Process Model - IBM
o Information Technology Infrastructure Library
o Project Management Book of Knowledge
o Systems Management Consultant - IBM
o Information Systems Security Professional
o Member of Computer Security Institute (CSI)
o Project Management Professional
o The North Carolina Healthcare Information and Communications Alliance,
Inc (NCHICA)
o Information System Security Association (ISSA) Atlanta Chapter
o Atlanta CEO High Tech Council
o Technology Association of Georgia (TAG)
o TAG Security Special Interest Group (SIG)
o TAG Outsourcing Special Interest Group (SIG)
o Microsoft Project
o Microsoft SharePoint Services
o ACT V10
o Microsoft Server 2003
o Microsoft SQL V5