Administrative Assistant Manager

Miesha Garrett

**** ****** ****, ***, ** *****

Phone 408-***-**** ~ **************@*****.***

O B J E C T I V E

To obtain a position in a corporate environment that provides the

opportunity to make a strong contribution to organizational goals

through continued development of professional skills.

E M P L O Y M E N T H I S T O R Y

Cisco Systems February

2006-Jan 2011 Fer

Executive Administrative Assistant

San Jose, CA S, CA

. Perform a wide variety of executive secretarial and

administrative duties as required by daily operations for the

Chief Financial Officer (CFO) to ensure activities are acted

upon in a timely manner

. Receive and screen communications to the Chief Financial

Officer, Operations, including telephone calls and e-mail

messages, and provide assistance using independent judgment

to determine those requiring priority attention; prioritize,

channel, and facilitate communication from department heads,

department coordinators and the Chief Financial Officer

. Arrange meetings and conferences, schedule interviews and

appointments, and perform other duties related to maintaining

one or more individuals schedule; make travel and lodging

arrangements, either directly or through travel agencies.

. Receive and distribute incoming mail; review and evaluate

mail to identify those items requiring priority attention of

the CFO, Operations

. Handle travel arrangements for CFO staff to ensure that

appropriate reservations are made in the most cost efficient

manner

. Compose letters and memos using Microsoft Office Software

. Manage calendars for conference rooms so that rooms are

reserved without scheduling conflict

. Prepare and coordinate presentations for meetings

. Meeting/Event planning and organizing on-site and off-site

with some travel required.

. Prepare, organize and maintain documents, contracts,

important files for Chief Financial Officer

. Assist with Facility planning and scheduling activities

. Assist in covering reception desk during breaks, lunch and as

needed to ensure proper coverage

Network Appliance Inc September 2001 - December 2005

Customer Operations Support Rep

Sunnyvale, CA S, CA

My role required a tightly co-coordinated working relationship with

the Order Administration Team

Daily Responsibilities: Quality Validation Support 60%

Perform daily order validations, including but not limited to the

following:

a. Validate and collaborate to correct, Customer Master, Item

master, order entry and pricing discrepancies.

b. Validate Downstream invoicing and support contracts

c. Helped to validate Revenue reconciliation processes

d. Ran Discrepancy reports in Oracle (including orders hanging

out at "entered" status);

Provide Administrative support to OA team of 12 plus manager

Clerical Support 35-40%

1. Monitor, print, collate and deliver sales

order documents received by OA group via fax

2. Create customer files for each order received

using MS Word / Excel mail merge

3. Organize annual file storage projects,

coordinating with AP, AR and external vendors

4. Responsible for coordinating food ordering

for group quarter end activities

5. Pulled file date for cross-functional groups

6. Maintained all company order files for both

US and International accounts

Credit/Collection Database Administrative Support Rep

Researched using D&B websites to locate business credit report

scores for both US and International accounts

Downloaded and attached credit information into company credit

database (Aceva Systems ), 10Q's, financial statements and

letters of credit.

Hewlett Packard Company (Internship)

July 1999 - March 2000

Administrative Assistant

Supply Chains Information Systems (SCIS) Cupertino, CA

. Responsibilities include extensive managing of the calendar,

scheduling meetings, making travel arrangements and

prioritizing email

. Determining which situations require direct or immediate

involvement of the SC Manager

. Answering incoming phone calls, greeting scheduled visitors and

preparing conference rooms or facilities for meetings

. Maintained discretion and confidentiality in sensitive matters

and information

. Planned, facilitated and executed customer meetings and various

sales organization events

. Document preparation (copy, scan, fax, print)

. Event planning (company outings, parties, etc.) for team

employees

. Other responsibilities and duties as assigned.

S U M M AR Y OF Q U A L I F I C A T I O N S

. Excellent communication & interpersonal skills including

dealing effectively with the internal and external customers,

both in person and over the telephone

. Able to multi task, prioritize, and meet deadlines

. Oracle 10 & Oracle 11i, Oracle I-Procurement

. IBM-compatible PCs

. Proficient in Oracle, MS Windows NT, 9x, 2007, ME, & XP

. Knowledgeable in MS Word, Outlook Excel, Access, & PowerPoint

. Proficient in MS FrontPage, Publisher, Project, Visio and

Visual Basic

E D U C A T I O N

. San Jose State University San Jose, CA Fall 2000 -

Spring 2006

Bachelor of Arts: CHAD

Double Minor Business Administration & Psychology

References Available Upon Request

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